F5F Stay Refreshed Software Operating Systems Screen turns black and the cursor shifts position following the Windows 8.1 update.

Screen turns black and the cursor shifts position following the Windows 8.1 update.

Screen turns black and the cursor shifts position following the Windows 8.1 update.

A
archangeldream
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57
05-10-2016, 02:09 AM
#1
Upcoming Windows 10 release prompted an attempt to apply the latest Windows 8.1 patches. After updating and restarting, my system displayed a flickering black screen with the mouse visible only when moved. Standard fixes like CTRL+ALT+DEL failed, so I resorted to performing a system restore. I attempted to isolate specific updates but most caused issues. I tried downloading only the manual Windows 10 update (KB2919442 → KB2919355), but it indicated incompatibility. Running SFC /scannow succeeded only for MSDTC.LOG, while dism.exe found nothing. Some online solutions suggested tweaking NVIDIA drivers, though I use an AMD graphics card and have no drivers installed. System restore results vary—once it was about 45 updates, now it’s around 10, with only three updates currently installed. I’ve attached screenshots for reference. Please help me preserve Windows 10 as soon as possible.
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A
archangeldream
05-10-2016, 02:09 AM #1

Upcoming Windows 10 release prompted an attempt to apply the latest Windows 8.1 patches. After updating and restarting, my system displayed a flickering black screen with the mouse visible only when moved. Standard fixes like CTRL+ALT+DEL failed, so I resorted to performing a system restore. I attempted to isolate specific updates but most caused issues. I tried downloading only the manual Windows 10 update (KB2919442 → KB2919355), but it indicated incompatibility. Running SFC /scannow succeeded only for MSDTC.LOG, while dism.exe found nothing. Some online solutions suggested tweaking NVIDIA drivers, though I use an AMD graphics card and have no drivers installed. System restore results vary—once it was about 45 updates, now it’s around 10, with only three updates currently installed. I’ve attached screenshots for reference. Please help me preserve Windows 10 as soon as possible.

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M
mat_fram
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776
05-11-2016, 04:34 AM
#2
What are your hardware details? It appears some drivers aren't compatible with the most recent Windows 8.1 release.
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M
mat_fram
05-11-2016, 04:34 AM #2

What are your hardware details? It appears some drivers aren't compatible with the most recent Windows 8.1 release.

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T
TdmFan92
Senior Member
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602
05-17-2016, 03:10 PM
#3
You don’t need to book Windows 10 in advance; it can be downloaded automatically when the program starts, even without a purchase.
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T
TdmFan92
05-17-2016, 03:10 PM #3

You don’t need to book Windows 10 in advance; it can be downloaded automatically when the program starts, even without a purchase.

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S
Shadowsuns
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228
05-17-2016, 03:34 PM
#4
I use an AMD 6300 ASUS R7 260X MSI board with a WD 1TB drive.
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S
Shadowsuns
05-17-2016, 03:34 PM #4

I use an AMD 6300 ASUS R7 260X MSI board with a WD 1TB drive.

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D
DeGekkeTijger
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110
05-21-2016, 05:50 PM
#5
Consider reviewing the drivers for your motherboard and switch to GPU graphics in your BIOS. Make sure to update the AMD drivers as well.
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D
DeGekkeTijger
05-21-2016, 05:50 PM #5

Consider reviewing the drivers for your motherboard and switch to GPU graphics in your BIOS. Make sure to update the AMD drivers as well.

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