Screen goes black during games, GPU shuts down in Device Manager, reinstalling drivers leads to BSOD
Screen goes black during games, GPU shuts down in Device Manager, reinstalling drivers leads to BSOD
While playing games I began noticing hanging and black screens. After rebooting my PC, the GPU driver was removed in Device Manager. I attempted a clean install using DDU, but reinstalling them still causes a blue screen of death. I’m using a 9070 XT and it has worked well for the past two months now. I’m unsure how to resolve this issue but have the DMP file ready. Someone might be able to assist.
Welcome to the forums, newcomer!
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
You're advised to use DDU to remove all GPU drivers(intel, Nvidia and AMD) in Safe Mode, then manually install the latest GPU driver sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator.
CPU model is 9800X3D with a THERMALRIGHT PHANTOM SPIRIT 120 EVO cooler. The motherboard is GIGABYTE X870 GAMING X WIFI 7. RAM includes CORSAIR VENGEANCE RGB DDR5 32GB. Storage consists of a SAMSUNG EVO 970 2TB NVME SSD/HDD. The GPU is RX9070XT, powered by an RM850x CORSAIR PSU. The chassis is Hyte Y70 Touch. Operating system is Windows 11. The monitor setup features a BENQ 27' and an ACER PREDATOR 27'. The power supply is 4 years old, and the BIOS version is F4b.
For those experiencing similar problems, I had to apply the latest BIOS update for my motherboard. Now I'm running F5A and it resolved the crashes.