Screen glitches and errors during use.
Screen glitches and errors during use.
Hi, your computer has been experiencing random crashes. I checked the extended Windows memory diagnostic and didn’t find any problems. Here are your most recent minidumps: 052124-42531-01.rar
When troubleshooting, you expect the dump files to reflect this. Memory isn't always RAM, but it's typically the main concern. Windows moves low-priority RAM data into the page file and retrieves it when needed, making storage appear like memory—and vice versa. The memory controller is built into the CPU, so a failure there will simply present as memory. If storage accounts for roughly half of the issues, storage or its drivers are likely the culprit. With just three dump files, it becomes difficult to pinpoint storage because of the high volume of random data. One file mentioned storage drivers were involved. Your BIOS is current, which is a positive sign; otherwise, that could have been a solution. I also observed the system is on a beta release. Did you upgrade the BIOS before or after the crashes began? If it was before, did the crashes start around that time? To check RAM, run the machine normally with one stick at a time. If only one stick causes crashes, the faulty stick is the issue. Faulty RAM is often detected by memory testers for DDR4 and newer models. Zen 2 CPUs (3000, 4000 and some 5000 series) have a tendency where a defective CPU usually appears as memory in the dumps rather than the typical signs of hardware failure. Therefore, if crashes occur with either stick, the CPU would be my next suspect to investigate.
I refreshed the BIOS following the malfunctions, and I currently have just one RAM module.