F5F Stay Refreshed Hardware Desktop Samsung 980 PRO appears inactive across all systems.

Samsung 980 PRO appears inactive across all systems.

Samsung 980 PRO appears inactive across all systems.

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Yahli987
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163
02-11-2019, 04:48 AM
#1
Hello. I just purchased a Samsung SSD, 980 PRO 500gb, but it doesn’t appear anywhere in BIOS, diskpart or anything else. I’m using a Gigabyte Gaming Z390 UD with an i7 8700k and 32GB RAM. My other drive is a WD SN530, also NVMe but PCI-E 3.0—though I doubt it will work since it’s PCI-E 4.0—and I’m not sure if it could be faulty.
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Y
Yahli987
02-11-2019, 04:48 AM #1

Hello. I just purchased a Samsung SSD, 980 PRO 500gb, but it doesn’t appear anywhere in BIOS, diskpart or anything else. I’m using a Gigabyte Gaming Z390 UD with an i7 8700k and 32GB RAM. My other drive is a WD SN530, also NVMe but PCI-E 3.0—though I doubt it will work since it’s PCI-E 4.0—and I’m not sure if it could be faulty.

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YB51
Junior Member
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02-11-2019, 06:19 AM
#2
Revised to Troubleshooting section.
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Y
YB51
02-11-2019, 06:19 AM #2

Revised to Troubleshooting section.

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G
Gabokazu
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814
02-11-2019, 08:52 AM
#3
The PCIe 3.0 4x connector on your motherboard works fine with a PCIe 4.0 drive. You might need to set it to PCIe 3.0 in UEFI instead of AUTO. If you're using the 980 Pro in the same slot as the SN530 or with an adapter, that's likely the issue.
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G
Gabokazu
02-11-2019, 08:52 AM #3

The PCIe 3.0 4x connector on your motherboard works fine with a PCIe 4.0 drive. You might need to set it to PCIe 3.0 in UEFI instead of AUTO. If you're using the 980 Pro in the same slot as the SN530 or with an adapter, that's likely the issue.

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MrWorldWide_e
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65
02-12-2019, 05:07 AM
#4
Can't use the port since no disk appears when connecting the Samsung device. Using the same port without an adapter doesn't work. The device seems to be malfunctioning.
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MrWorldWide_e
02-12-2019, 05:07 AM #4

Can't use the port since no disk appears when connecting the Samsung device. Using the same port without an adapter doesn't work. The device seems to be malfunctioning.

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Potstickers
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20
02-12-2019, 01:53 PM
#5
Even outdated AHCI PCIe M.2 storage devices are usually recognized by the UEFI system; however, they may go unnoticed in a Windows installation ISO or when running without a compatible driver. If it doesn’t appear in the UEFI, it’s probably not detected there.
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Potstickers
02-12-2019, 01:53 PM #5

Even outdated AHCI PCIe M.2 storage devices are usually recognized by the UEFI system; however, they may go unnoticed in a Windows installation ISO or when running without a compatible driver. If it doesn’t appear in the UEFI, it’s probably not detected there.

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MctInfinity
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02-13-2019, 01:17 PM
#6
Why me, why meee Going to throw this sh** away
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MctInfinity
02-13-2019, 01:17 PM #6

Why me, why meee Going to throw this sh** away

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F
FourEyesJai
Junior Member
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9
02-13-2019, 02:46 PM
#7
I found it online, likely from a seller listing. You can check the photos to verify if it matches a genuine 980 Pro.
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F
FourEyesJai
02-13-2019, 02:46 PM #7

I found it online, likely from a seller listing. You can check the photos to verify if it matches a genuine 980 Pro.

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