F5F Stay Refreshed Hardware Desktop Ryzen experiences a crash when using a dual monitor configuration.

Ryzen experiences a crash when using a dual monitor configuration.

Ryzen experiences a crash when using a dual monitor configuration.

W
WLM_ReAZ
Junior Member
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04-15-2025, 12:53 PM
#1
Hi, yesterday I installed my second monitor using Display Port, and today when I booted up my PC and opened Ryzen Master, it launched in the second screen but crashed right away. I can't change which display it uses, even if I press the right key or disconnect one of the displays. I checked online and found that some users had similar issues a couple of years ago and managed to fix it without switching monitors. My problem is that it only starts on the second display. Please help me find a solution. Thank you in advance.
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W
WLM_ReAZ
04-15-2025, 12:53 PM #1

Hi, yesterday I installed my second monitor using Display Port, and today when I booted up my PC and opened Ryzen Master, it launched in the second screen but crashed right away. I can't change which display it uses, even if I press the right key or disconnect one of the displays. I checked online and found that some users had similar issues a couple of years ago and managed to fix it without switching monitors. My problem is that it only starts on the second display. Please help me find a solution. Thank you in advance.

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A
ApoSmile
Junior Member
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36
04-21-2025, 11:09 AM
#2
Would you like me to reinstall it? I’m working on dual monitors and haven’t run into any problems with Ryzen Master.
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A
ApoSmile
04-21-2025, 11:09 AM #2

Would you like me to reinstall it? I’m working on dual monitors and haven’t run into any problems with Ryzen Master.

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vuur123
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163
04-29-2025, 07:45 AM
#3
Identified the problem after months of troubleshooting. The ASUS Sonic Studio / Sonic Radar is likely the culprit, as it inserts a DLL file that triggers crashes when launching on your main screen. Since I didn’t need Sonic Radar, removing it resolved the issue—no restart required. Now it opens and closes smoothly on any display. Let me know if this works!
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V
vuur123
04-29-2025, 07:45 AM #3

Identified the problem after months of troubleshooting. The ASUS Sonic Studio / Sonic Radar is likely the culprit, as it inserts a DLL file that triggers crashes when launching on your main screen. Since I didn’t need Sonic Radar, removing it resolved the issue—no restart required. Now it opens and closes smoothly on any display. Let me know if this works!

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