F5F Stay Refreshed Hardware Desktop Restart occurs exclusively during Roblox play sessions.

Restart occurs exclusively during Roblox play sessions.

Restart occurs exclusively during Roblox play sessions.

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Lewky_
Member
65
12-16-2020, 11:50 PM
#1
I assembled my PC last week and the main issue is that Roblox often restarts unexpectedly. My configuration includes: Ryzen 9 5900x, RTX 3070, 32 GB RAM, Corsair Dominator Seasonic Focus 850w, and a Noctua Nh-15 cooling system. I'm using DirectX 12 and Microsoft Visuals C++. The problem seems specific to Roblox, not other games or applications I've installed. It's unusual since I've run high-performance titles like Forza Horizon 5 without overheating, yet it still causes restarts.
L
Lewky_
12-16-2020, 11:50 PM #1

I assembled my PC last week and the main issue is that Roblox often restarts unexpectedly. My configuration includes: Ryzen 9 5900x, RTX 3070, 32 GB RAM, Corsair Dominator Seasonic Focus 850w, and a Noctua Nh-15 cooling system. I'm using DirectX 12 and Microsoft Visuals C++. The problem seems specific to Roblox, not other games or applications I've installed. It's unusual since I've run high-performance titles like Forza Horizon 5 without overheating, yet it still causes restarts.

S
Scinion
Member
60
12-17-2020, 10:25 AM
#2
S
Scinion
12-17-2020, 10:25 AM #2

J
jesselove5
Member
81
12-18-2020, 06:46 PM
#3
Start by adjusting the power setting in the Nvidia Control Panel to "Maximum performance."
If that doesn't resolve the issue, revert it and lower the core clock by 100 Mhz.
If that also fails, go back to the original setting and locate the RobloxPlayerBeta executable using shortcut locations, then run it with a higher DPI while checking the box on its properties.
If none of these steps work, review Event Viewer logs for errors and, if necessary, provide the log file after a crash.
Finally, if the problem persists, I can submit a bug report and post it on DevForum as a developer.
J
jesselove5
12-18-2020, 06:46 PM #3

Start by adjusting the power setting in the Nvidia Control Panel to "Maximum performance."
If that doesn't resolve the issue, revert it and lower the core clock by 100 Mhz.
If that also fails, go back to the original setting and locate the RobloxPlayerBeta executable using shortcut locations, then run it with a higher DPI while checking the box on its properties.
If none of these steps work, review Event Viewer logs for errors and, if necessary, provide the log file after a crash.
Finally, if the problem persists, I can submit a bug report and post it on DevForum as a developer.

S
supercube49
Member
172
12-18-2020, 08:12 PM
#4
Hi there, I’ve had the same issue and I think I know how to fix it. Just remove 360 Total Security from your PC. I’m not 100% sure it will work, but it did for me.
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supercube49
12-18-2020, 08:12 PM #4

Hi there, I’ve had the same issue and I think I know how to fix it. Just remove 360 Total Security from your PC. I’m not 100% sure it will work, but it did for me.