F5F Stay Refreshed Hardware Desktop Restart after 10 minutes of inactivity.

Restart after 10 minutes of inactivity.

Restart after 10 minutes of inactivity.

Pages (2): 1 2 Next
T
Tenniskoppens
Member
183
05-11-2021, 08:59 AM
#1
Hello, I'm new to PC troubleshooting and now my system keeps restarting every ten minutes or so. It began yesterday while playing Anno with YouTube playing in the background. The crashes happen randomly without any specific task. I've been trying to diagnose it but haven't found a solution. Could anyone suggest what might be causing this sudden issue and how to fix it? I've never experienced problems with CAD, FH5, CS2, Anno or similar before, but now it seems to crash unexpectedly whether loaded or not. Current stats: CPU 12400F, GPU 56 hotspot, specs include 8GB RAM, ASUS Z690P, and a 3600mhz NVMe SSD. I'm using Windows 11 with Corsair 750W power supply.
T
Tenniskoppens
05-11-2021, 08:59 AM #1

Hello, I'm new to PC troubleshooting and now my system keeps restarting every ten minutes or so. It began yesterday while playing Anno with YouTube playing in the background. The crashes happen randomly without any specific task. I've been trying to diagnose it but haven't found a solution. Could anyone suggest what might be causing this sudden issue and how to fix it? I've never experienced problems with CAD, FH5, CS2, Anno or similar before, but now it seems to crash unexpectedly whether loaded or not. Current stats: CPU 12400F, GPU 56 hotspot, specs include 8GB RAM, ASUS Z690P, and a 3600mhz NVMe SSD. I'm using Windows 11 with Corsair 750W power supply.

I
iTzMrNoob
Junior Member
41
05-12-2021, 07:38 PM
#2
Launch Event Viewer, navigate to System Viewer. Identify any errors or critical events near the crash times and check for patterns. Are there signs of system instability such as shutdowns or blue screens?
I
iTzMrNoob
05-12-2021, 07:38 PM #2

Launch Event Viewer, navigate to System Viewer. Identify any errors or critical events near the crash times and check for patterns. Are there signs of system instability such as shutdowns or blue screens?

L
leMozaiek
Member
173
05-12-2021, 09:55 PM
#3
The system doesn't display a blue screen; it simply shuts down and restarts. I've identified several critical issues, including the source: kernel power event ID 41.
L
leMozaiek
05-12-2021, 09:55 PM #3

The system doesn't display a blue screen; it simply shuts down and restarts. I've identified several critical issues, including the source: kernel power event ID 41.

P
Pickle_99
Member
142
05-13-2021, 05:00 PM
#4
Other details unrelated to them were omitted. Errors noted were those the logs disliked regarding the unexpected shutdown.
P
Pickle_99
05-13-2021, 05:00 PM #4

Other details unrelated to them were omitted. Errors noted were those the logs disliked regarding the unexpected shutdown.

X
xXChrisPvPzXx
Member
123
05-14-2021, 09:40 PM
#5
The logs show the second occurrence before the crash, with multiple LSA warnings appearing each time it fails.
X
xXChrisPvPzXx
05-14-2021, 09:40 PM #5

The logs show the second occurrence before the crash, with multiple LSA warnings appearing each time it fails.

G
GigiCakes
Senior Member
261
05-19-2021, 06:49 AM
#6
It seems like a PSU issue with an unsigned LSA package. Better stop powering it and let it fail. Keep it minimal for troubleshooting only—only when you're sure. If it's your PSU, you might also harm other devices.
G
GigiCakes
05-19-2021, 06:49 AM #6

It seems like a PSU issue with an unsigned LSA package. Better stop powering it and let it fail. Keep it minimal for troubleshooting only—only when you're sure. If it's your PSU, you might also harm other devices.

N
Nickthegreat43
Member
59
05-25-2021, 08:36 AM
#7
This seems to be a PSU-related issue. I managed to recreate the problem by restarting the game and loading the world, but pressing "set sail" causes a crash, possibly due to power supply instability. It happened even when I used other apps like Google and monitoring tools. How would you approach diagnosing a PSU problem of this nature? It might be a complex process, especially with loose connectors. You might want to check the connections or consider contacting Corsair since it's been less than a year since I purchased the PSU. Are there any other steps you recommend?
N
Nickthegreat43
05-25-2021, 08:36 AM #7

This seems to be a PSU-related issue. I managed to recreate the problem by restarting the game and loading the world, but pressing "set sail" causes a crash, possibly due to power supply instability. It happened even when I used other apps like Google and monitoring tools. How would you approach diagnosing a PSU problem of this nature? It might be a complex process, especially with loose connectors. You might want to check the connections or consider contacting Corsair since it's been less than a year since I purchased the PSU. Are there any other steps you recommend?

T
TourJumelle
Junior Member
20
05-25-2021, 10:15 AM
#8
The PSU troubleshooting is only possible if you're familiar with the process. It's complex, risky, and not recommended unless you're experienced.
T
TourJumelle
05-25-2021, 10:15 AM #8

The PSU troubleshooting is only possible if you're familiar with the process. It's complex, risky, and not recommended unless you're experienced.

S
stuff
Member
173
05-25-2021, 06:40 PM
#9
However, I’d prefer to wait for another response—my confidence isn’t fully there yet.
S
stuff
05-25-2021, 06:40 PM #9

However, I’d prefer to wait for another response—my confidence isn’t fully there yet.

B
ByAleXx_98
Junior Member
2
05-26-2021, 03:32 AM
#10
Haha, sure it works. I’m okay handling it, though I’m not sure where to begin or if it’s worth it—I’ll go with the PSU warranty and send it back. I didn’t want to do that unless there was a simpler, faster way. It seems like this is something new and might actually be the easiest solution.
B
ByAleXx_98
05-26-2021, 03:32 AM #10

Haha, sure it works. I’m okay handling it, though I’m not sure where to begin or if it’s worth it—I’ll go with the PSU warranty and send it back. I didn’t want to do that unless there was a simpler, faster way. It seems like this is something new and might actually be the easiest solution.

Pages (2): 1 2 Next