Resolved: Nighttime Latency Issues
Resolved: Nighttime Latency Issues
Hello, I was hoping someone could provide some insight regarding a problem I'm experiencing.
Over the last two weeks, my ping consistently exceeds 100ms around 9:00 PM. During the daytime, my connection performs without issue.
MORE DETAILS:
I am connected via a wired network.
The ping problem occurs regardless of whether one device or multiple devices are connected.
I have a 100/5 internet package.
My download and upload speeds are normal, but the ping is consistently elevated.
I have contacted my internet service provider, and they indicated that their systems appeared normal. I've also submitted a support ticket to Rocket League and Destiny support, both of whom reported no issues on their end.
I've encountered discussions about a potential issue related to PUMA 6 chips, which exhibit similar behavior. My modem is a Hitron CGNM 2252.
Prior to these recent weeks, my connection was operating perfectly. There have been no changes to my setup since then. When I examine the resource monitor after 9:00 PM, all of my TCP connections demonstrate high latency. Specifically, Firefox shows a ping between 150 and 200, Destiny displays a latency of 140, and Rocket League reports a ping of 130. I’m unsure if this information is useful.
Any advice, assistance, or suggestions would be greatly appreciated. Please let me know if you require further information.
As always with such situations, I recommend using PingPlotter's free version to run a continual ping trace on the URLs you're experiencing such problems with. I also highly recommend making use of DSLReports.com's forum, they have some good techs that can help with such things.
In the below thread I'm linking to, one of those techs is analyzing a PP ping trace, suggesting the problem may lie in too much upstream activity causing excess latency. The user is speculating whether he might get better results with another modem.
https://www.dslreports.com/forum/r283050...rtain-time
On the subject of what modem to use, I always recommend accessing your ISP provider's website, they generally...
Like with many similar occurrences, I suggest utilizing PingPlotter’s complimentary version to execute a continuous ping test on the websites where you're encountering difficulties. Furthermore, I strongly advise consulting DSLReports.com’s discussion board; they possess knowledgeable individuals capable of assisting with these issues.
Within the linked thread below, one such expert is examining a PP ping trace, suggesting that excessive upstream traffic could be the root cause of elevated latency. The individual is considering whether switching to a different modem might improve performance.
https://www.dslreports.com/forum/r283050...rtain-time
Regarding modem selection, I generally suggest visiting your internet service provider’s website; they typically maintain a list of modems that have been successfully tested and validated for compatibility with their network.
Personally, I possess a 100/5 cable connection and chose a modem from my ISP’s recommended list, which at the time had excellent ratings on Amazon. I purchased it directly from the manufacturer, who provides exceptional customer support and offers a 2-year guarantee. However, it’s important to recognize that online reviews aren't always reliable – particularly Amazon reviews which can be volatile due to users lacking understanding of appropriate modem choices for their particular service, technological advancements, and some Amazon reviews are potentially influenced by complimentary products offered in exchange.
Nevertheless, this modem has operated flawlessly for me, consistently delivering an average ping of 10ms, download speeds of approximately 106/6 Mbps, and upload speeds of around 99/5 Mbps – even with a VPN active. It also remains remarkably cool during operation.