Reset Windows 10 to its original state.
Reset Windows 10 to its original state.
You’re looking for a clean installation of Windows 10. The process involves restarting the PC and choosing default settings during recovery. Your mouse sensor isn’t lighting up and your keyboard doesn’t respond, making selection difficult. You’ve tried plugging in again but need guidance on resolving the issue or ensuring a smooth setup. Regarding the license key, downloading the Media Creation Tool from Microsoft and performing a clean install should preserve it unless there are activation restrictions.
I just tested it using a different keyboard and mouse, but it didn’t work. I also saw that on the screen with the keyboard settings option, there’s no visible cursor to move. That seems strange.
I face the same issue Reddit users are discussing here: https://www.reddit.com/r/techsupport/com...r_windows/
It seems uncertain, but if the issue appeared only after installing Windows 10, consider performing a clean installation by obtaining the ISO from another device.
Nothing happens when they request the key—just ignore it. Once Windows connects online, it will turn on automatically. It likely checks if you already have a valid Windows 10 key using a unique identifier, and confirms the edition matches to ensure proper activation.