F5F Stay Refreshed Software Operating Systems Reset of Windows 10 deletes all data and settings, restoring the system to its original state before the reset.

Reset of Windows 10 deletes all data and settings, restoring the system to its original state before the reset.

Reset of Windows 10 deletes all data and settings, restoring the system to its original state before the reset.

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snowtooth
Junior Member
20
11-11-2016, 10:08 PM
#1
Your touchpad is behaving oddly and you removed the HID device from Device Manager in hopes of fixing it. It’s now missing entirely. Since there are no official drivers available, you considered a Windows reset. The issue is complicated because you also dual boot Linux, which you rarely use. If you reset Windows 10, does it simply reinstall on its designated drive or erase everything? You’re okay handling the bootloader restoration, but you’d rather avoid damaging your drive if possible—especially with a backup in place.
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snowtooth
11-11-2016, 10:08 PM #1

Your touchpad is behaving oddly and you removed the HID device from Device Manager in hopes of fixing it. It’s now missing entirely. Since there are no official drivers available, you considered a Windows reset. The issue is complicated because you also dual boot Linux, which you rarely use. If you reset Windows 10, does it simply reinstall on its designated drive or erase everything? You’re okay handling the bootloader restoration, but you’d rather avoid damaging your drive if possible—especially with a backup in place.

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Thenatel972
Member
167
11-12-2016, 05:24 AM
#2
This forum is great for people looking to assist with issues, so perhaps you need help installing touchpad drivers instead of restarting the whole system? It’s a straightforward fix—no need to reset your setup. Do you attempt to force driver changes from the pull-down menu in Device Manager? Select Action > Scan for hardware changes? What is the model of your computer or laptop? Restarting or reinstalling Windows should be the final step if everything else fails. In this situation, it’s likely one device is missing.
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Thenatel972
11-12-2016, 05:24 AM #2

This forum is great for people looking to assist with issues, so perhaps you need help installing touchpad drivers instead of restarting the whole system? It’s a straightforward fix—no need to reset your setup. Do you attempt to force driver changes from the pull-down menu in Device Manager? Select Action > Scan for hardware changes? What is the model of your computer or laptop? Restarting or reinstalling Windows should be the final step if everything else fails. In this situation, it’s likely one device is missing.

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nono33040
Junior Member
13
11-22-2016, 12:56 PM
#3
I've faced similar challenges with my Dell XPS 13 9360. The touchpads have been problematic, and I've tried everything—replacing it, updating drivers, checking BIOS, reinstalling software, and even disabling HID settings. Despite those efforts, the issue persists. It seems the I2C driver is likely the root cause, as both Windows and Linux report errors about getting a HID descriptor. I'm considering a reset to see if it resolves the problem, especially since I'm working with a dual-boot setup.
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nono33040
11-22-2016, 12:56 PM #3

I've faced similar challenges with my Dell XPS 13 9360. The touchpads have been problematic, and I've tried everything—replacing it, updating drivers, checking BIOS, reinstalling software, and even disabling HID settings. Despite those efforts, the issue persists. It seems the I2C driver is likely the root cause, as both Windows and Linux report errors about getting a HID descriptor. I'm considering a reset to see if it resolves the problem, especially since I'm working with a dual-boot setup.