Requesting online assistance

F5F Stay Refreshed Power Users Networks Requesting online assistance

Requesting online assistance

Requesting online assistance

M

MrJoris02
Member

195

01-25-2018, 03:53 PM

#1

WiFi performance on your laptop is very poor—you've already checked everything possible. Your phone and other devices connect at around 150mbps, while the laptop only reaches about 10mbps. Both are using 5GHz, but Ethernet works the same. Please let me know if you need further assistance!

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MrJoris02

01-25-2018, 03:53 PM #1

WiFi performance on your laptop is very poor—you've already checked everything possible. Your phone and other devices connect at around 150mbps, while the laptop only reaches about 10mbps. Both are using 5GHz, but Ethernet works the same. Please let me know if you need further assistance!

M

memee56200
Member

212

01-29-2018, 02:07 AM

#2

Consider checking for a software update.

M

memee56200

01-29-2018, 02:07 AM #2

Consider checking for a software update.

I

Inezze009
Senior Member

716

01-30-2018, 03:22 PM

#3

Test 4GHz on the laptop.

I

Inezze009

01-30-2018, 03:22 PM #3

Test 4GHz on the laptop.

R

Rexty_
Senior Member

568

01-30-2018, 10:31 PM

#4

It might stem from a constraint, configuration, or driver problem connected to the network interface card.

R

Rexty_

01-30-2018, 10:31 PM #4

It might stem from a constraint, configuration, or driver problem connected to the network interface card.

H

HeyBae
Junior Member

5

02-12-2018, 11:59 AM

#5

He refers to Wi-Fi, not cellular, so I believe you're thinking of 2.4GHz.

H

HeyBae

02-12-2018, 11:59 AM #5

He refers to Wi-Fi, not cellular, so I believe you're thinking of 2.4GHz.

B

BubbleGum_15
Junior Member

15

02-12-2018, 01:35 PM

#6

They have the latest information.

B

BubbleGum_15

02-12-2018, 01:35 PM #6

They have the latest information.

A

AGC_ECLIPSE
Member

52

02-18-2018, 12:59 PM

#7

I've also tested another wireless card, which suggests the issue might be related to your settings.

A

AGC_ECLIPSE

02-18-2018, 12:59 PM #7

I've also tested another wireless card, which suggests the issue might be related to your settings.