Reproducing Windows files with 0% progress is a common issue.
Reproducing Windows files with 0% progress is a common issue.
she has an Acer Travelmate with a Windows 10/Ubuntu dual boot setup. she didn’t clean up the Ubuntu partition properly, which led to boot issues like seeing "grub" during Windows startup. after formatting the Ubuntu drive without removing it, she reinstalled Windows from the installation media but got stuck at "Copying files 0%". when trying Windows on a new HDD in her laptop, it worked fine except for a bootloop at the Acer logo. now her laptop is completely empty. please help me understand what’s happening.
The Windows installer is generally reliable, but if issues arise, you can create a fresh installation USB.
Consider starting from scratch with a new Windows setup. It usually resolves those stubborn error codes. I faced similar issues but ended up stuck at 81%, which was frustrating. A clean installation fixed the problem completely. Make sure you have your product key ready before proceeding.
Already attempted three times, downloaded directly from Microsoft.
Have you attempted removing the partitions from the drive, allowing Windows to create new ones and format them, before installing? For newer laptops, the product key is often embedded in the hardware, so it should work fine. If concerned, you can boot Ubuntu from a USB and check the ACPI chip for the key.
They also tried it, but nothing worked. The laptop is probably three years old with a 7th generation i5. I don’t care about the product key—it’s just missing an operating system that bothers me.
Is the hard drive functioning properly? You mentioned an SSD failure in your laptop that caused unusual behavior, with performance dropping significantly before it stopped booting. After removing it from the device and a cooler environment, it operated normally again, allowing you to transfer your files successfully.
the hard drive is working perfectly, operating smoothly with both Windows and Ubuntu for the previous day
I managed to get it running. Previously, I used an external HDD case connected via USB to transfer Windows from another laptop. After plugging the other laptop back in, I faced an error saying "no restore points found." Then I executed a command in PowerShell with "reagentc /enable" and it successfully reinstalled those drivers. It was just a guess, not a complete fix.