F5F Stay Refreshed Hardware Desktop Recent network adapter updates caused a blue screen error.

Recent network adapter updates caused a blue screen error.

Recent network adapter updates caused a blue screen error.

S
sage12901
Member
146
03-28-2021, 11:35 PM
#1
OS - Windows 10 x64 What version was originally set up on the device? Is this an OEM model (installed by manufacturer) or a full retail purchase? : OEM Age of the system - 1 year Age since OS was first installed - Have you reinstalled the operating system? : No CPU model : Ryzen 7 5800X Graphics card : RTX 3060 12gb Motherboard - MSI MAG B550 Torpedo Power Supply - 750W Cooler Master Laptop or Desktop : Recently I updated my network settings and restarted the computer. After restarting, I attempted to launch Chrome or a website but it immediately crashed with an IRQL error and the PC restarted again. Now, whenever I tried to open apps like Discord, Steam, or Chrome tabs, it would freeze and then crash. After running the System File Checker (sfc /scannow) without issues, I tried removing and reinstalling the network adapters via Device Manager, but everything appeared up to date. A System diagnostics popup then appeared and caused another Blue Screen, as if opening any program triggered it. Currently, I’m struggling to resolve this issue since every application causes my PC to shut down completely. Any suggestions? : I’m really stuck and need help fixing this Blue Screen problem."
S
sage12901
03-28-2021, 11:35 PM #1

OS - Windows 10 x64 What version was originally set up on the device? Is this an OEM model (installed by manufacturer) or a full retail purchase? : OEM Age of the system - 1 year Age since OS was first installed - Have you reinstalled the operating system? : No CPU model : Ryzen 7 5800X Graphics card : RTX 3060 12gb Motherboard - MSI MAG B550 Torpedo Power Supply - 750W Cooler Master Laptop or Desktop : Recently I updated my network settings and restarted the computer. After restarting, I attempted to launch Chrome or a website but it immediately crashed with an IRQL error and the PC restarted again. Now, whenever I tried to open apps like Discord, Steam, or Chrome tabs, it would freeze and then crash. After running the System File Checker (sfc /scannow) without issues, I tried removing and reinstalling the network adapters via Device Manager, but everything appeared up to date. A System diagnostics popup then appeared and caused another Blue Screen, as if opening any program triggered it. Currently, I’m struggling to resolve this issue since every application causes my PC to shut down completely. Any suggestions? : I’m really stuck and need help fixing this Blue Screen problem."

C
chiefjumbo
Member
183
03-29-2021, 12:12 AM
#2
Check the NIC settings in Device Manager and observe if the BSOD persists. If it continues, a registry problem may be the cause. If the issue disappears, consider reverting the driver.
C
chiefjumbo
03-29-2021, 12:12 AM #2

Check the NIC settings in Device Manager and observe if the BSOD persists. If it continues, a registry problem may be the cause. If the issue disappears, consider reverting the driver.