F5F Stay Refreshed Software PC Gaming Received two identical pre-orders from Ubishop, paid once.

Received two identical pre-orders from Ubishop, paid once.

Received two identical pre-orders from Ubishop, paid once.

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OctoberKnight
Member
153
08-09-2016, 10:59 AM
#1
Hello, your package arrived on the release date as expected. It came from Germany to Poland. Today I received another shipment with a different order number, but everything else is the same. The contents match what was in the first package. In my bank account, only one charge appears for 30/09, and in my UBI account there’s one order entry. I spoke with UBI support, who asked for photos but were unclear about any next steps. Have you encountered something similar before? And regarding the money question—can I keep it?
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OctoberKnight
08-09-2016, 10:59 AM #1

Hello, your package arrived on the release date as expected. It came from Germany to Poland. Today I received another shipment with a different order number, but everything else is the same. The contents match what was in the first package. In my bank account, only one charge appears for 30/09, and in my UBI account there’s one order entry. I spoke with UBI support, who asked for photos but were unclear about any next steps. Have you encountered something similar before? And regarding the money question—can I keep it?

C
Cuht
Junior Member
21
08-10-2016, 10:29 PM
#2
It's okay if things go wrong a few times with Amazon—they often say they don’t mind. The error was fixed, so you can keep the items.
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Cuht
08-10-2016, 10:29 PM #2

It's okay if things go wrong a few times with Amazon—they often say they don’t mind. The error was fixed, so you can keep the items.

T
TroubleAffeHD
Member
127
08-11-2016, 06:02 AM
#3
Remove your card information from the site to prevent future charges and stay safe.
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TroubleAffeHD
08-11-2016, 06:02 AM #3

Remove your card information from the site to prevent future charges and stay safe.

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FruitOpter
Member
68
08-11-2016, 07:23 AM
#4
I can't purchase items directly, but I'm here to help with any questions or assistance you need regarding the code.
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FruitOpter
08-11-2016, 07:23 AM #4

I can't purchase items directly, but I'm here to help with any questions or assistance you need regarding the code.