Received a 10 Creator Update and encountered Bluetooth problems.
Received a 10 Creator Update and encountered Bluetooth problems.
So I installed windows 10 creators update a while back (first time I have updated my system in months) its ran 24/7 except for occasional restart for about 6 months however less than 24 hours after installing the new update my computer crashed and since then bluetooth will not connect to any device even though it says it available and can see devices (though the share up as generic terms like input device for an xbox one controller and communications device for my galaxy note 5 as well as audio device for my bluetooth headphones) it will give me messages like device never responded or try connecting to the device again. Win 10 says there's no issues with bluetooth I've tried re-installing drivers troubleshoot nothing works. So right now all I get out of it is able to detect devices and be seen by other devices. I've also had issues with wifi adapter needing to be reset almost every day. (Again this was never an issue before the update and before the crash). So that being said I am stuck I don't know if this is windows 10 issue or if the bluetooth/wifi is bad on my motherboard, the whole system is only 6 months on and the mobo is asus maximus hero vii alpha. Is it possible for just bluetooth/wifi to fail/be failing on the mobo or is it just an OS thing. Also I have this USB root hub thing on my usb device list which I have no idea what that is (also displayed after updating).
I checked the BIOS settings to turn off built-in Bluetooth, but after loading Windows it stopped working. I re-enabled it in BIOS yet my mouse and keyboard still don’t respond. Clearing CMOS might help, though I’m not sure how to reinstall Windows without a mouse or keyboard.
If anyone wants to know, I was able to reinstall Windows. The creators made a big improvement, which is why turning off Bluetooth sometimes stops the OS from recognizing the keyboard and mouse. I have no idea how it works, but my Wi-Fi and Bluetooth are now fully functional again. I don’t think I’ll need updates anytime soon.