Really annoying.

F5F Stay Refreshed Hardware Desktop Really annoying.

Really annoying.

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ProtoPlays
Member

04-14-2023, 12:39 AM

#21

I wasn't able to reach Asus today, but I spoke with Best Buy, which is arranging a repair appointment for you... Their nearest available slot is next weekend.

ProtoPlays

04-14-2023, 12:39 AM #21

I wasn't able to reach Asus today, but I spoke with Best Buy, which is arranging a repair appointment for you... Their nearest available slot is next weekend.

Squirtle5
Junior Member

04-14-2023, 11:46 PM

#22

Best Buy won’t be able to resolve that issue. I haven’t experienced this before—it was impressive how the failure spread so quickly. Your friend isn’t sure what they’re doing.

Squirtle5

04-14-2023, 11:46 PM #22

Best Buy won’t be able to resolve that issue. I haven’t experienced this before—it was impressive how the failure spread so quickly. Your friend isn’t sure what they’re doing.

kcaz56
Senior Member

664

04-15-2023, 01:43 AM

#23

If the system didn't boot properly, those parts were probably defective. I wouldn't attempt any fixes myself and would wait for ASUS to get involved. Third-party repairs could void your warranty, unless Best Buy agrees to replace the board.

kcaz56

04-15-2023, 01:43 AM #23

_vireche
Member

04-15-2023, 03:00 AM

#24

They aim to fix... a severely damaged motherboard?

_vireche

04-15-2023, 03:00 AM #24

They aim to fix... a severely damaged motherboard?

CrazyDani
Junior Member

04-15-2023, 06:58 AM

#25

You should contact ASUS directly with this video and photos. It’s important to mention the warranty status. They need to fix this as soon as possible—repairing a damaged motherboard isn’t practical. Best Buy didn’t seem to understand the situation. Did you inform them about what happened?

CrazyDani

04-15-2023, 06:58 AM #25

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