Questionpc fails unexpectedly and stops responding following an update.
Questionpc fails unexpectedly and stops responding following an update.
Hey everyone
I recently upgraded my PC, replacing the i7 9700K with a Ryzen 9800X3D. Things started going wrong—my computer would freeze unexpectedly or display BSODs, no matter what I was doing, whether playing games, browsing, or just idling. This issue keeps occurring after a few hours of use (usually around 5 or 6 hours).
I also installed a new SSD, the WD Black SN850X 2TB, and Windows is now running. I’ve tried reinstalling the components, cleaning everything, running Windows Memory Test, updating or removing drivers, formatting, and even switching back to Windows 10 from 11, but the problem remains.
When I enable Windows Driver Verifier, it immediately triggers a BSOD and loops into BSOD mode, preventing me from seeing the desktop. I have to enter Safe Mode and disable the verifier. The minidump points to AmdTools64.sys. I attempted to manually update AMD drivers from their site, but the same issue persists—autoruns point to a registry entry, and I’m unsure if deleting it will help.
My GPU is an RTX 5080, and the drivers are up to date. I cleaned everything with ddu and reinstalled, yet nothing changed. I tried enabling memory profiles (Expo or XPMC), but the problem continues. Temperatures stay low, rarely exceeding 70°C even during full game loads.
My system specs include: Ryzen 9800X3D, RTX 5080, MSI Tomahawk B850, 2x16GB ADATA XPG Launcher at 6400MHz, WD Black SN850X 2TB plus two more SATA SSDs and an additional NVMe drive.
When I first set it up, I used the new NVMe drive for a fresh Windows install. It dual-booted and asked me to pick which OS to load. After removing the previous one from MSConfig boot options, the new one appears to be using old partitions for EFI and recovery. I can’t delete them even though they were formatted from the older NVMe drive, so maybe this is connected?
Also, here are the minidumps from the last BSODs if anyone wants to review:
https://drive.google.com/drive/folders/1...drive_link
Thanks for any assistance!
I experience issues with the windows installation because of the numerous SSDs. During setup, it's advised to install just the installation drive; otherwise, Windows might divide essential partitions and files across several disks. I would consider reinstalling Windows using only your new drive and then completely formatting the old drive to avoid any conflicts.
Hey there, just wanted to give you an update. I unplugged both SATA SSDs, kept only the two NVMe drives, completely formatted the old one and removed its partitions. Did the same with the new ones, reinstalled Windows, set up a local account, and reached the desktop. Before even connecting to the internet, I installed and updated the drivers. I left it idle for a few hours to check for any crashes—it didn’t happen. Then I tried running the Windows driver verifier again; it crashed right after activation and rebooted. After restarting the PC, it didn’t crash or show BSOD. It’s still working smoothly, so I think we can rule out a faulty component as the cause. I plan to leave it there while keeping the driver verifier active for further testing.
It seems promising so far. I believe a gradual and steady method is the right path, which aligns with what you're doing. Software problems can be frustrating because they may reappear unexpectedly, but staying updated should help keep things moving forward and hopefully bring stability to the system.