Question Topaz Video AI causing my PC to turn black and blue?

F5F Stay Refreshed Software General Software Question Topaz Video AI causing my PC to turn black and blue?

Master_Fid
Junior Member

08-21-2022, 08:24 AM

GPU: ASrock Radeon RX 6750xt Challenger Pro 12g
CPU: Ryzen 7 2700x (SAM is enabled)
RAM: 24gb
OS: Windows 10
Topaz Virsion: 4.0.9
I attempted to upscale a portrait gaming video (2160×3840) to 4k for a YouTube short, which was already exported from Premiere Pro. The video is just 30 seconds long, but Topaz took 53 minutes to finish 🥲. Before exporting, I didn’t use the preview button. During the process, my PC restarted automatically, and sometimes triggered a blue screen of death.
Is my system too weak for Topaz?

Master_Fid

08-21-2022, 08:24 AM #1

Christy82
Member

08-21-2022, 12:29 PM

It seems you're checking for overheating concerns. Could you share your CPU and GPU temps during idle and when working? Also, what's your power supply model? And are there any adjustments being made to the CPU or GPU?

Christy82

08-21-2022, 12:29 PM #2

Tetsunori_san
Junior Member

08-21-2022, 04:25 PM

Under load it reached 70°C... and yes, I'm using a 500 watt white lebel PSU 🥲

Tetsunori_san

08-21-2022, 04:25 PM #3

Under load it reached 70°C... and yes, I'm using a 500 watt white lebel PSU 🥲

Hetchok
Member

172

08-27-2022, 07:55 PM

The PSU could be the problem. It fails when under heavy, continuous load.

Hetchok

08-27-2022, 07:55 PM #4

The PSU could be the problem. It fails when under heavy, continuous load.