Question Random restart occurs following PC relocation

F5F Stay Refreshed Hardware Desktop Question Random restart occurs following PC relocation

_ZKubr_
Member

11-17-2023, 10:06 AM

Hello, I'm working on fixing an issue with my PC. It keeps rebooting unexpectedly while using Windows, and the Event Viewer shows error 41. During travel, I had to move my PC in a suitcase, which forced me to remove every component and package them separately. This was necessary for the PSU and motherboard, but since they were kept inside the case, I suspect a fault with either part. Despite replacing the PSU, the problem continues.

I've tried:
- Installing a different PSU
- Stress testing CPU and GPU
- Updating GPU drivers
- Running chkdsk
- Using Windows Memory Diagnostic Tool

All tests passed, and temperatures are normal. The reboots happen even when I'm not doing anything specific—like playing games or just idling.

I'm thinking about replacing the motherboard, but I want to confirm if that's the real issue. Any advice would be appreciated!

_ZKubr_

11-17-2023, 10:06 AM #1

cyp2000
Junior Member

11-17-2023, 06:31 PM

I believe there might be an issue with the connection, likely due to removing and reinstalling parts. Check the connections individually and retest.

cyp2000

11-17-2023, 06:31 PM #2

I believe there might be an issue with the connection, likely due to removing and reinstalling parts. Check the connections individually and retest.

n_tiffanyblue_
Member

226

11-17-2023, 08:16 PM

verify that every cable is securely connected, each part is correctly positioned, and all fasteners are fully tightened.

n_tiffanyblue_

11-17-2023, 08:16 PM #3

verify that every cable is securely connected, each part is correctly positioned, and all fasteners are fully tightened.

Glumanday
Junior Member

11-17-2023, 11:09 PM

I noticed you encounter Windows error 41 during reboots in the Event Viewer. I added it to the initial message.
I plan to check the cables again, but I've removed and reinstalled components multiple times—still facing the same issue, so it doesn’t seem to be the main problem.

Glumanday

11-17-2023, 11:09 PM #4

EndermanMan18
Senior Member

250

11-19-2023, 10:43 AM

I would like to test if the issue arises by shaking the case or relocating cables. This could worsen the problem and help identify the cause.

EndermanMan18

11-19-2023, 10:43 AM #5

I would like to test if the issue arises by shaking the case or relocating cables. This could worsen the problem and help identify the cause.

Aspriet
Member

247

11-23-2023, 03:14 PM

I've attempted shaking the case and changing its position, but it didn't resolve or make the issue better. Can you find a method to relocate the cables safely while the PC remains on to check further?

Aspriet

11-23-2023, 03:14 PM #6