F5F Stay Refreshed Hardware Desktop Question Random BSOD (Code 1e) occurs daily (crash dump included)?

Question Random BSOD (Code 1e) occurs daily (crash dump included)?

Question Random BSOD (Code 1e) occurs daily (crash dump included)?

I
impiiii
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135
11-30-2024, 05:01 AM
#1
The system either stops completely with frozen screens that remain stuck until a hard restart, or it crashes with a black screen and restarts. Recently, we received random BSOD logs, mostly during gameplay, about once a day.

Components: All new except PSU, GPU, and CPU. No issues with these in previous builds.
MSI MEG z690 ACE - (Updated to latest BIOS, no success)
Important DDR5 5600, XMP1
(Memtest 2x, no faults detected)
C:/ drive Crucial 4TB T700 with cooling fan (operates hotly at around 56°C during web browsing)
-- Previous parts used from my working setup --
D: Gaming drive/Samsung Evo 870 4TB (HDD health at 54% with 596 bad sectors, no installation, just games)
12900k, stock performance
EVGA 3080Ti
1000W power supply
My instinct points to the Crucial T700 because it overheats excessively. Or possibly a software problem.
Error logs: All others required a forced reset; only one other error appeared – “bad shutdown.”
Memory dump
- https://1drv.ms/f/s!AuUqRluhx1_4ilk_F9uF...I?e=zDRcZm
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I
impiiii
11-30-2024, 05:01 AM #1

The system either stops completely with frozen screens that remain stuck until a hard restart, or it crashes with a black screen and restarts. Recently, we received random BSOD logs, mostly during gameplay, about once a day.

Components: All new except PSU, GPU, and CPU. No issues with these in previous builds.
MSI MEG z690 ACE - (Updated to latest BIOS, no success)
Important DDR5 5600, XMP1
(Memtest 2x, no faults detected)
C:/ drive Crucial 4TB T700 with cooling fan (operates hotly at around 56°C during web browsing)
-- Previous parts used from my working setup --
D: Gaming drive/Samsung Evo 870 4TB (HDD health at 54% with 596 bad sectors, no installation, just games)
12900k, stock performance
EVGA 3080Ti
1000W power supply
My instinct points to the Crucial T700 because it overheats excessively. Or possibly a software problem.
Error logs: All others required a forced reset; only one other error appeared – “bad shutdown.”
Memory dump
- https://1drv.ms/f/s!AuUqRluhx1_4ilk_F9uF...I?e=zDRcZm

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9
905xA
Senior Member
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667
11-30-2024, 05:01 AM
#2
what make/model of the PSU?
PCIe 4 drives require... what airflow are you experiencing? Are the temperatures within normal ranges? Have you recently cleaned the fans?

I located my PCIe 3 drive on a 55 model without much difficulty. This usually indicates I should boost the exhaust fan speed.

Dump results
Spoiler
report
- mainly for me
I dislike my Win 10 VM; every time I power it up to convert a dump, it has to run a lengthy Windows update. It takes about an hour to perform a simple dump conversion...

File: 020121-17796-01.dmp (Feb 2 2021 - 06:50:06)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)]
Likely caused by memory corruption (Process: System)
Uptime: 0 Day(s), 14 Hour(s), 13 Min(s), 38 Sec(s)
The dump doesn’t give much insight for me.
Someone with more experience will follow, but I thought I’d take a look.

Sep 10 2005
ssgdio64.sys
ATI Diagnostics Hardware Abstraction System driver
Wondering if this is part of the chipset drivers—I don’t have it on my machine...
Consider updating the chipset drivers:
https://www.amd.com/en/support/chipsets/...t-am4/b550
Also, check for Nvidia drivers (released from 2021).
It could be any driver since they’re all outdated.
Um, your dump suggests a Ryzen system, but the description says Intel—something doesn’t add up here.
I tried running it twice, thinking I might have made a mistake.
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9
905xA
11-30-2024, 05:01 AM #2

what make/model of the PSU?
PCIe 4 drives require... what airflow are you experiencing? Are the temperatures within normal ranges? Have you recently cleaned the fans?

I located my PCIe 3 drive on a 55 model without much difficulty. This usually indicates I should boost the exhaust fan speed.

Dump results
Spoiler
report
- mainly for me
I dislike my Win 10 VM; every time I power it up to convert a dump, it has to run a lengthy Windows update. It takes about an hour to perform a simple dump conversion...

File: 020121-17796-01.dmp (Feb 2 2021 - 06:50:06)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)]
Likely caused by memory corruption (Process: System)
Uptime: 0 Day(s), 14 Hour(s), 13 Min(s), 38 Sec(s)
The dump doesn’t give much insight for me.
Someone with more experience will follow, but I thought I’d take a look.

Sep 10 2005
ssgdio64.sys
ATI Diagnostics Hardware Abstraction System driver
Wondering if this is part of the chipset drivers—I don’t have it on my machine...
Consider updating the chipset drivers:
https://www.amd.com/en/support/chipsets/...t-am4/b550
Also, check for Nvidia drivers (released from 2021).
It could be any driver since they’re all outdated.
Um, your dump suggests a Ryzen system, but the description says Intel—something doesn’t add up here.
I tried running it twice, thinking I might have made a mistake.

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P
Powersupermac
Junior Member
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14
11-30-2024, 05:01 AM
#3
Windows linked an old dump from 2021. I went to /minidump/ and updated it with the new one. It looks different now. The message also shows "IP_MISALIGNED_nvlddmkm.sys," which some say points to a GPU issue. I tried DDU and a new driver, but since the driver is brand new, I'm not sure it's a driver problem. I ran the driver verifier and haven't seen any BSODs yet.
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P
Powersupermac
11-30-2024, 05:01 AM #3

Windows linked an old dump from 2021. I went to /minidump/ and updated it with the new one. It looks different now. The message also shows "IP_MISALIGNED_nvlddmkm.sys," which some say points to a GPU issue. I tried DDU and a new driver, but since the driver is brand new, I'm not sure it's a driver problem. I ran the driver verifier and haven't seen any BSODs yet.

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