Question Please Help! Dot Matrix sharing problem
Question Please Help! Dot Matrix sharing problem
Hi, I'm looking for assistance with dot matrix sharing in my office. I have an Epson LQ-310 printer, which is used to print invoices on continuous 9.5 x 5.5 inch paper. The printer is connected to computer A, where it functions correctly. However, when shared on computer B, it fails to print within the intended 9.5 x 5.5 area and instead prints twice as large, at 9.5 x 11 inches. I've tried various settings and changes, but nothing seems to resolve the issue. Both computers have similar specifications—Windows 10, Intel I3 processor, 8 GB DDR3 RAM. We've tested adjusting the paper size in the printer settings, using different browsers for printing, reinstalling Google Chrome, and installing the driver on the shared computer.
This printer?
https://www.epson.com.my/Dot-Matrix-Prin...C11CC25301
Verify the paper size configurations.
Reminder:
https://conceptsall.com/set-paper-size-i...0-printer/
= = = =
https://www.epson.com.my/Dot-Matrix-Prin...C11CC25301
Which connection method is being used? USB?
Send a test page through Computer A and then repeat the same via Computer B.
Check for any variations.
Does the invoice printing issue arise if
the printer is connected directly to computer B?