F5F Stay Refreshed Hardware Desktop Question PC restarts unexpectedly during gameplay?

Question PC restarts unexpectedly during gameplay?

Question PC restarts unexpectedly during gameplay?

I
ISY_0815
Senior Member
566
01-06-2023, 06:38 PM
#1
I have had a lot of experience building and troubleshooting PC's but this issue has been driving me crazy and I cannot figure out what else to do. The PC will reboot while loading or playing games. It does not have any rhyme or reason, but is happening across several games. The computer goes to a black screen and reboots. There are no errors, BSOD etc.
AMD Ryzen 5800x3D
MSI X570 Gaming Plus (from 2020)
ASUS ROG RTX 2080 TI (then MSI 4070 TI)
32G DDR4 Teamgroup Vulcan Z 3200 MHZ (running non-xmp)
Corsair 240 AIO
850 EVGA Gold Power Supply (2020)
Corsair mp600 as main drive
WD Black SN850X as secondary
Windows 10 and then Windows 11
The computer was originally using a 3800X3D, then when I built another new computer, I put in the 5800X3D in June(this was a new chip). I will mention that the problems started with Diablo 4. I am aware that the game is not well optimized and many are having issues with it. I have also followed a lot of other recommendations trying to fix it with little luck.
I was willing to write off Diablo 4 until it started happening on all games.
Initially, I thought the PC was overheating but watching the temps, nothing really jumped out. CPU didn't get above 60 and the GPU didn't get above 50 even though the 2080 TI fans started ramping up to max. I did see that the VRAM was going up to 100% useage. The 2080 TI was a hand me down, and although it has been a new card, I thought maybe replacing the card would help the issues.
When I put the 4070 TI in, the system worked great for a day, then started having more problems. I could sometimes get into Diablo, but it would crash when leaving a city, it would crash on start up, it would crash going into the inventory screen etc. Since last Sunday, I cannot play any game for more than 20-30 minutes without a reboot. Not sure what other direction to try.
Any suggestions?
I
ISY_0815
01-06-2023, 06:38 PM #1

I have had a lot of experience building and troubleshooting PC's but this issue has been driving me crazy and I cannot figure out what else to do. The PC will reboot while loading or playing games. It does not have any rhyme or reason, but is happening across several games. The computer goes to a black screen and reboots. There are no errors, BSOD etc.
AMD Ryzen 5800x3D
MSI X570 Gaming Plus (from 2020)
ASUS ROG RTX 2080 TI (then MSI 4070 TI)
32G DDR4 Teamgroup Vulcan Z 3200 MHZ (running non-xmp)
Corsair 240 AIO
850 EVGA Gold Power Supply (2020)
Corsair mp600 as main drive
WD Black SN850X as secondary
Windows 10 and then Windows 11
The computer was originally using a 3800X3D, then when I built another new computer, I put in the 5800X3D in June(this was a new chip). I will mention that the problems started with Diablo 4. I am aware that the game is not well optimized and many are having issues with it. I have also followed a lot of other recommendations trying to fix it with little luck.
I was willing to write off Diablo 4 until it started happening on all games.
Initially, I thought the PC was overheating but watching the temps, nothing really jumped out. CPU didn't get above 60 and the GPU didn't get above 50 even though the 2080 TI fans started ramping up to max. I did see that the VRAM was going up to 100% useage. The 2080 TI was a hand me down, and although it has been a new card, I thought maybe replacing the card would help the issues.
When I put the 4070 TI in, the system worked great for a day, then started having more problems. I could sometimes get into Diablo, but it would crash when leaving a city, it would crash on start up, it would crash going into the inventory screen etc. Since last Sunday, I cannot play any game for more than 20-30 minutes without a reboot. Not sure what other direction to try.
Any suggestions?

M
MarickStarr26
Junior Member
36
01-06-2023, 11:07 PM
#2
Hey there,
This looks like it could be related to a PSU problem. Your unit is generally fine, but it seems it's beginning to fail. Do you have a backup part you could replace? I'm assuming you're only changing RAM at XMP settings? Also, your MP600 SSD is significantly slower than the SN850x—swapping them might help.
M
MarickStarr26
01-06-2023, 11:07 PM #2

Hey there,
This looks like it could be related to a PSU problem. Your unit is generally fine, but it seems it's beginning to fail. Do you have a backup part you could replace? I'm assuming you're only changing RAM at XMP settings? Also, your MP600 SSD is significantly slower than the SN850x—swapping them might help.

T
ThecnoCraft
Junior Member
21
01-08-2023, 07:42 PM
#3
Which specific PSU model is mentioned in relation to the GA having tripping issues?
T
ThecnoCraft
01-08-2023, 07:42 PM #3

Which specific PSU model is mentioned in relation to the GA having tripping issues?

R
ratelslang3
Member
167
01-10-2023, 05:23 PM
#4
EVGA SuperNOVA 850 G5, 80 Plus Gold 850W, fully modular with Eco Mode and FDB fan. Bought in 2020 and appears to be functioning well, though the newer CPU and GPU will consume more power than before. I plan to test it.
R
ratelslang3
01-10-2023, 05:23 PM #4

EVGA SuperNOVA 850 G5, 80 Plus Gold 850W, fully modular with Eco Mode and FDB fan. Bought in 2020 and appears to be functioning well, though the newer CPU and GPU will consume more power than before. I plan to test it.