F5F Stay Refreshed Hardware Desktop Question PC crashes or BSOD only when not running a game or under heavy load

Question PC crashes or BSOD only when not running a game or under heavy load

Question PC crashes or BSOD only when not running a game or under heavy load

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SedentarySauS
Senior Member
411
07-27-2020, 04:28 AM
#1
This PC has been running for just over a year without any issues, according to the title. Until about a week ago, I experienced problems where the computer would either crash with a black screen and restart, show a BSOD, or freeze completely before needing a reset via the power button. These events typically occurred within 10 to 15 minutes after booting. I’ve been keeping an eye on temperatures and haven’t noticed anything unusual.

My system specifications are listed here:
https://pcpartpicker.com/list/N2QPt7

I’ve tried many solutions that others have suggested, such as a full Windows reinstall, factory reset, BIOS updates, clearing CMOS, disabling C-states, adjusting voltage offsets, increasing DRAM voltage, using DDU to reinstall NVIDIA drivers, running Memtest, testing one RAM stick at a time, and using tools like Prime95, SFC/scannow, DISM commands, Driver Verifer, and more. I’ve also collected recent minidumps for reference.

In my opinion, the issue might be related to the CPU or power supply unit. I’m open to replacing either component but would appreciate a recommendation from someone with more experience. I’m sure many on this forum have valuable insights.

Cheers!
S
SedentarySauS
07-27-2020, 04:28 AM #1

This PC has been running for just over a year without any issues, according to the title. Until about a week ago, I experienced problems where the computer would either crash with a black screen and restart, show a BSOD, or freeze completely before needing a reset via the power button. These events typically occurred within 10 to 15 minutes after booting. I’ve been keeping an eye on temperatures and haven’t noticed anything unusual.

My system specifications are listed here:
https://pcpartpicker.com/list/N2QPt7

I’ve tried many solutions that others have suggested, such as a full Windows reinstall, factory reset, BIOS updates, clearing CMOS, disabling C-states, adjusting voltage offsets, increasing DRAM voltage, using DDU to reinstall NVIDIA drivers, running Memtest, testing one RAM stick at a time, and using tools like Prime95, SFC/scannow, DISM commands, Driver Verifer, and more. I’ve also collected recent minidumps for reference.

In my opinion, the issue might be related to the CPU or power supply unit. I’m open to replacing either component but would appreciate a recommendation from someone with more experience. I’m sure many on this forum have valuable insights.

Cheers!

R
Ruubiee17
Senior Member
572
07-27-2020, 11:39 AM
#2
Checking the BIOS version on your motherboard is essential. I reviewed your 5 .dmp files using WinDBG and checked for any antivirus software. Are there any warnings in Device Manager marked with a yellow exclamation?
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Ruubiee17
07-27-2020, 11:39 AM #2

Checking the BIOS version on your motherboard is essential. I reviewed your 5 .dmp files using WinDBG and checked for any antivirus software. Are there any warnings in Device Manager marked with a yellow exclamation?

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Adolf_HitlerTV
Junior Member
15
07-28-2020, 12:31 AM
#3
Hey Lutfij, thanks for your response. I've noticed the discussions about the 13th gen CPU, which is definitely one of my main reasons for considering it a CPU-related issue. My current BIOS version is 2503. For antivirus, I'm using MalwareBytes Premium and have run several scans with no issues found so far; nothing was marked in Device Manager.
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Adolf_HitlerTV
07-28-2020, 12:31 AM #3

Hey Lutfij, thanks for your response. I've noticed the discussions about the 13th gen CPU, which is definitely one of my main reasons for considering it a CPU-related issue. My current BIOS version is 2503. For antivirus, I'm using MalwareBytes Premium and have run several scans with no issues found so far; nothing was marked in Device Manager.

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62
07-28-2020, 03:52 AM
#4
I've had two additional crashes after posting, here is the link: https://www.mediafire.com/file/rd3bsdx8v...9.zip/file
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GalaxyofSkulls
07-28-2020, 03:52 AM #4

I've had two additional crashes after posting, here is the link: https://www.mediafire.com/file/rd3bsdx8v...9.zip/file

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avi15
Member
167
07-28-2020, 11:06 AM
#5
Check your RAM
Some builders often misplace the RAM slots. If needed, the best option is to clean the RAM.
I use a small piece of paper to check for oxidation.
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avi15
07-28-2020, 11:06 AM #5

Check your RAM
Some builders often misplace the RAM slots. If needed, the best option is to clean the RAM.
I use a small piece of paper to check for oxidation.