Question My headset and keyboard disconnects and I need to replug in sharing screen and various games
Question My headset and keyboard disconnects and I need to replug in sharing screen and various games
Hi,
I’ve noticed this issue over the past year. When trying to share my screen on Discord, I’ve also used Messenger<|pad|> or Zoom, but my computer would freeze and disconnect the headset and keyboard. In games, it can occur suddenly with no prior problems. During heavier tasks like playing Rust, I see an error message after a 10-second freeze, stating my sound card isn’t compatible. My system is decent—3080, AMD Ryzen 5900x, 64 GB RAM (upgraded from 32 GB). I have a Samsung SSD 970 and a B550 Aorus Pro v2. Any suggestions or fixes would be greatly appreciated!
Welcome to the forums, newcomer! When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Include the age of the PSU along with its make and model. Also, note the BIOS version for your motherboard at this time.
Regarding your OS, where did you obtain the installer? You might want to check Device Manager for any flagged items with a yellow exclamation mark.