Question My computer stops working while using Google Chrome to browse, but it functions normally during gaming?

F5F Stay Refreshed Hardware Desktop Question My computer stops working while using Google Chrome to browse, but it functions normally during gaming?

Question My computer stops working while using Google Chrome to browse, but it functions normally during gaming?

Question My computer stops working while using Google Chrome to browse, but it functions normally during gaming?

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pewdieislegend
Junior Member

4

03-29-2025, 09:37 AM

#1

Hello everyone,
My PC keeps crashing when using Google Chrome. There's no bluescreen; it just restarts. However, it doesn't boot up afterwards and gets stuck at the DRAM LED on the motherboard. To make it work again, I have to unplug the PC from the PSU. Strangely,
it doesn't crash while playing games like Warzone 2
.
Here are my specs:
TUF GAMING B650M-PLUS
Palit GeForce RTX 4080
AMD Ryzen 7 7800X3D
G.SKILL Flare X5 Series 32GB (2x16GB) 6000MT/s CL30 F5-6000J3038F16GX2-FX5
XPG CORE Reactor 850Watt 80 Plus Gold Certified Fully Modular Power Supply
By the way, I use Docker, if that's relevant.
I tried to see event logs but there's no logs about it , also before 5 min i started my docker 5-7 min later pc shutdown and dram led is on and i had to turn off completely to make it work :/
Any suggestions on what might be causing this issue?

P

pewdieislegend

03-29-2025, 09:37 AM #1

Hello everyone,
My PC keeps crashing when using Google Chrome. There's no bluescreen; it just restarts. However, it doesn't boot up afterwards and gets stuck at the DRAM LED on the motherboard. To make it work again, I have to unplug the PC from the PSU. Strangely,
it doesn't crash while playing games like Warzone 2
.
Here are my specs:
TUF GAMING B650M-PLUS
Palit GeForce RTX 4080
AMD Ryzen 7 7800X3D
G.SKILL Flare X5 Series 32GB (2x16GB) 6000MT/s CL30 F5-6000J3038F16GX2-FX5
XPG CORE Reactor 850Watt 80 Plus Gold Certified Fully Modular Power Supply
By the way, I use Docker, if that's relevant.
I tried to see event logs but there's no logs about it , also before 5 min i started my docker 5-7 min later pc shutdown and dram led is on and i had to turn off completely to make it work :/
Any suggestions on what might be causing this issue?

B

Boss663
Junior Member

32

03-29-2025, 09:37 AM

#2

Use one stick of RAM at a time to eliminate the possibility that your memory is the issue.

B

Boss663

03-29-2025, 09:37 AM #2

Use one stick of RAM at a time to eliminate the possibility that your memory is the issue.

Y

YoungJJ7
Junior Member

39

03-29-2025, 09:37 AM

#3

Check Reliability Histor/Monitor and Event Viewer.
These tools might record error codes, warnings, or events shortly before or during a Chrome crash.

Y

YoungJJ7

03-29-2025, 09:37 AM #3

Check Reliability Histor/Monitor and Event Viewer.
These tools might record error codes, warnings, or events shortly before or during a Chrome crash.

H

henrikre
Member

220

03-29-2025, 09:37 AM

#4

I understand this may seem quite basic, but have you checked if you pressed the three dots in the top-right corner, then selected Help > About Google Chrome? Occasionally it can freeze and fail to refresh on its own.

H

henrikre

03-29-2025, 09:37 AM #4

I understand this may seem quite basic, but have you checked if you pressed the three dots in the top-right corner, then selected Help > About Google Chrome? Occasionally it can freeze and fail to refresh on its own.

A

arianed2001
Member

57

03-29-2025, 09:37 AM

#5

Last night, I ran the HeavyLoad program which achieved 99% RAM usage without any crashes. Additionally, the PerformanceTest performed a memory test, and the PC remained operational.

A

arianed2001

03-29-2025, 09:37 AM #5

Last night, I ran the HeavyLoad program which achieved 99% RAM usage without any crashes. Additionally, the PerformanceTest performed a memory test, and the PC remained operational.

T

Takeo_Player
Member

177

03-29-2025, 09:37 AM

#6

the sole observation is
"
the prior system shutdown at 2:44:56 PM on ‎7/‎9/‎2024 was unforeseen."
which seems quite unhelpful :

T

Takeo_Player

03-29-2025, 09:37 AM #6

the sole observation is
"
the prior system shutdown at 2:44:56 PM on ‎7/‎9/‎2024 was unforeseen."
which seems quite unhelpful :

T

thefishleo
Member

166

03-29-2025, 09:37 AM

#7

there are several occurrences, but there are actually no logs or details. the pc restarts but fails to boot because the dram led is enabled. in the event viewer, the only entry I found was about a system shutdown at 2:44:56 pm on 7/9/2024 that was unexpected. i attempted to check the timestamp logs, but nothing appeared, even before. it seems the device turned off during regular browsing without docker being activated.

T

thefishleo

03-29-2025, 09:37 AM #7

there are several occurrences, but there are actually no logs or details. the pc restarts but fails to boot because the dram led is enabled. in the event viewer, the only entry I found was about a system shutdown at 2:44:56 pm on 7/9/2024 that was unexpected. i attempted to check the timestamp logs, but nothing appeared, even before. it seems the device turned off during regular browsing without docker being activated.