Question I've received an offer for a counterfeit 7800X3D?
Question I've received an offer for a counterfeit 7800X3D?
You could get lucky but my guess will be that they say that you contact the seller as it wasn't purchased from an authorized 3rd party.
I frequently use john pye and often notice incorrect CPUs in the boxes, but this is especially problematic! Having items sent back is a nightmare, although if you persist, they sometimes return things that are damaged or don't match the description. It can take some time! Did the CPU arrive installed for testing purposes, which led to the realization it was fake? Or was the appearance the reason you noticed it?
Set up and didn't start at all, but happened to find the video in my initial message. Verified my CPU was identical. Fortunately, I had a functional machine available which assisted.
As discussed, returning items to John Pye is quite challenging and requires effort. The site’s invoices section keeps the original Lot images. I suggest downloading these and attaching them when submitting a case, alongside your own photos of the CPU next to a genuine one. Capture screenshots of the lot details where it clearly mentions a 7800x3d specification. Be ready for a confrontation but persist, referencing trading standards—this time they might not have known, and I suspect no wrongdoing.
I wasn't familiar with John Pye Auctions but it seems you might get some good deals there. Thanks for letting me know returns can be tricky. Maybe I'll keep to eBay for second-hand items since buyers often end up disappointed when things aren't as described. Disappointed about eBay's new fees for purchasing from private sellers.
I usually buy new CPUs from eBuyer, Box, Scan, Overclockers, etc., and I might also consider buying directly from Amazon.
John Pye holds a strong presence in the UK market. Initially based in Nottingham, he now operates nationwide. Much of his inventory comes from returns and store closures, offering excellent deals. Recently, I purchased a Corsair Link 360mm Titan cooler and ten Link RX 120mm fans from them, both functioning perfectly. The cooler lacked the USB C to USB 9 pin header cable, but I managed to acquire one on Amazon for a fraction of the original price. I considered the fans and cooler low-risk investments.
Personally, I wouldn’t recommend buying motherboards or CPUs there, as I prefer the warranty and support from places like Scan and Overclockers.
The situation with the original poster is especially challenging, though. John Pye likely assumed the CPU met its advertised specifications. Although returns can be difficult, they are possible. I’ve experienced furniture returns due to issues upon arrival, which adds complexity. If the case reaches a point where a refund is feasible, that would count as a success.