Question Fresh Installation Issues with Frequently Crashed Drivers (Possibly)
Question Fresh Installation Issues with Frequently Crashed Drivers (Possibly)
I just got a new computer, and I've been having problems getting anything to work. This is all on a fresh install of Windows 11, I even tried reinstalling just to be sure and it didn't work.
Whenever I do anything productive to make my computer better (including transferring data or trying to install drivers) I suffer some sort of crash. Usually there's an error message, which is different every time, and sometimes the computer just blackscreens and restarts without any info of what went wrong. Now, if I try hard enough I can get all my updates done and driver installed, but it never actually works. There are lots of errors with basic Windows background tools, like Visual C++ or DirectX, seemingly not installing properly. My computer will still crash, or be unable to open any software with dependencies, and it will still crash if I try to do anything it doesn't like. It's not like if I strain my GPU the computer crashes, that would make sense, it seems to be specifically when I'm doing something relatively low energy, like downloading something. I reinstalled Windows again, and the same problems happened. They only get worse the more I try to fix and install things. I thought it might be a drive failure, but I also tried it on multiple drives and I'm having the exact same problems. If I had to guess, my best guess would be there's a problem with my drive connections or something, because sometimes I'll plug in more drives and they won't be recognized, even by the BIOS, until I restart a few times and suddenly they work.
Nothing is consistent, the computer will crash at seemingly random times and work fine next time I test it. I need some way to figure out what is failing so I can troubleshoot better, or at least replace one part instead of the whole PC, but I have no idea where to start.
OS: Windows 11 Pro x64 Version 21H2
CPU: AMD Ryzen 5 7600X
RAM: 32GB DDR5-4800 CL40
Motherboard: MSI MPG B650I EDGE - Bios: F7
GPU: Sapphire PULSE Radeon RX 6750 XT
Begin by examining the reliability history and monitoring logs. Search for any error codes, warnings, or informational events that appeared just before or alongside the reported issues. Investigate what actions were taken to improve the computer’s performance. Understand how “more productive” is defined and measured in this context. Initially, when a new computer connects online, it usually tries to download and install updates, which might also bring along various unwanted software. These could interfere with efforts to boost productivity. At this stage, nothing should be changed—just gather as much information as possible about the new device.
I mentioned in the post that it's Windows 11 Pro N Version 21H2. It was downloaded from the Microsoft site and saved on a flash drive, if you care about it. There are many error messages like "Windows was not properly shut down" and "Windows stopped working," but nothing useful beyond that. It claims to have extracted some data into a MEMORY.DMP file, though I can't access it. As I stated in the post, I've been attempting to install driver and Windows updates—things needed for more complex tasks like browsing the internet. I found as much information as possible and then reached out for help to use any of that data. So far, nothing new beyond what I've already shared, unless someone can suggest a test to identify which part is failing.