Question D.O.C.P code 04 during shutdown?
Question D.O.C.P code 04 during shutdown?
Ryzen 2700x
Asus rog crosshair vii hero
16gb 3200 ram gskill trident Z
Rtx 2080
Ssd Samsung 970 pro 500gb
2x Seagate 2tb
EVGA 850w psu
Lately when I powered off the PC, everything stopped (monitor keyboard) but the system kept running with code 04. I investigated thoroughly and tried all possible fixes, yet nothing resolved the issue. This error has persisted for a few days now, and forcing shutdowns only led to further complications. I believe it started after updating the BIOS. I also checked that the RAM wasn’t overclocked, which prevented the problem. A memory test showed no errors, drivers were up to date, CMOS worked correctly. However, if I overclock the RAM again, the issue resurfaces occasionally, though not always. Sometimes the PC shuts down normally, other times it displays the 04 error (Qcode 04 means "PCH initialization after microcode loading"). Any advice would be greatly appreciated.
Is your BIOS still version 2501? If not, please update. The previous BIOS has known issues.
Today I encountered the issue with the default RAM settings, which isn't related to overclocking the RAM. I plan to perform a BIOS reset and check further.
I would attempt the BIOS flashback again, targeting version 2501, and then proceed with the following steps:
Turn off the device, disconnect the power supply, and detach the PSU cable from either the wall outlet or the power supply unit.
Take out the motherboard CMOS battery for five minutes. In certain situations, it might be required to remove the graphics card to access the CMOS battery.
While waiting, press the power button on the case for 30 seconds. Once the five minutes have passed, reinstall the CMOS battery, making sure to place it with the correct orientation as it was removed.
If you needed to remove the graphics card, you can now reinstall it, but be sure to reconnect any power cables and your display cable.
Reattach the power supply cable, turn the PSU back on, and restart the system. It should show the POST screen with options to enter CMOS/BIOS setup.
Enter the BIOS setup program and adjust the boot settings for either the Windows boot manager or legacy systems, depending on the drive where your operating system is installed.
Save your changes and exit. If the system successfully POSTs and boots, you can continue by returning to the BIOS to configure additional settings such as Memory XMP profiles, fan profiles, or other custom configurations that may have been lost during the reset.
In some instances, after resetting the CMOS, it might be necessary to load the Optimal or Default values in the BIOS to restore hardware tables for the boot manager.
Alternatively, you can wait until a more stable version is officially released in a week or two, as these updates are often rushed. Right now, they seem to be being released quickly without much planning.
I think I'll hold off, not wanting to do that just for a bios ver. 2304 works well and the older version is fine, but the newer ones are problematic. I'll wait for an updated release and try it then, thanks!