F5F Stay Refreshed Hardware Desktop Question Computer suddenly shuts down during stress testing of the GPU in OCCT and Power Stress Test.

Question Computer suddenly shuts down during stress testing of the GPU in OCCT and Power Stress Test.

Question Computer suddenly shuts down during stress testing of the GPU in OCCT and Power Stress Test.

H
Hotdogmznx
Junior Member
41
07-31-2020, 09:51 PM
#1
So, my PC equipped with an RTX 3080 and a XPG 850 W Gold+ modular PS occasionally shuts down unexpectedly, without any CPU or GPU activity. However, it tends to power off specifically during gameplay. I ran stress tests on the CPU and RAM using OCCT, which all passed. MEMTEST64 also confirmed the RAM was fine. During power stress tests in OCCT, the system would run for roughly 20 minutes before restarting or freezing. When stress testing just the GPU, it used to take about 15 minutes before shutting down or restarting, but now it seems to handle it much faster.

This leads me to suspect a potential issue with the PS itself. Even though GPU tests consistently failed, I noticed the GPU temperature readings were normal during crashes, and the memory voltage remained stable. Additionally, the shutdown power levels weren’t at their maximum during the test. It was higher before. I can share my logs if anyone is interested.

I’m leaning more toward a PS-related problem. Could it be that the PS is generating voltage spikes or something similar, possibly triggered by the GPU? Also, it occasionally restarts even when idle and no load is present. Thoughts?
H
Hotdogmznx
07-31-2020, 09:51 PM #1

So, my PC equipped with an RTX 3080 and a XPG 850 W Gold+ modular PS occasionally shuts down unexpectedly, without any CPU or GPU activity. However, it tends to power off specifically during gameplay. I ran stress tests on the CPU and RAM using OCCT, which all passed. MEMTEST64 also confirmed the RAM was fine. During power stress tests in OCCT, the system would run for roughly 20 minutes before restarting or freezing. When stress testing just the GPU, it used to take about 15 minutes before shutting down or restarting, but now it seems to handle it much faster.

This leads me to suspect a potential issue with the PS itself. Even though GPU tests consistently failed, I noticed the GPU temperature readings were normal during crashes, and the memory voltage remained stable. Additionally, the shutdown power levels weren’t at their maximum during the test. It was higher before. I can share my logs if anyone is interested.

I’m leaning more toward a PS-related problem. Could it be that the PS is generating voltage spikes or something similar, possibly triggered by the GPU? Also, it occasionally restarts even when idle and no load is present. Thoughts?

M
moni9432
Member
134
08-14-2020, 01:37 PM
#2
Welcome to the forums, newcomer! When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the PSU along with its make and model. What is the current BIOS version for your motherboard?
M
moni9432
08-14-2020, 01:37 PM #2

Welcome to the forums, newcomer! When sharing a troubleshooting thread, it's important to provide your complete system details. Please list the specifications as follows:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
Please include the age of the PSU along with its make and model. What is the current BIOS version for your motherboard?

T
tippestwolf70
Member
227
09-04-2020, 02:33 AM
#3
Sounds like an unstable PSU.
T
tippestwolf70
09-04-2020, 02:33 AM #3

Sounds like an unstable PSU.