F5F Stay Refreshed Hardware Desktop Question Black Screen Crash & DRAM light during gaming?

Question Black Screen Crash & DRAM light during gaming?

Question Black Screen Crash & DRAM light during gaming?

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BlueStar_LH
Posting Freak
842
02-03-2023, 10:57 PM
#11
I purchased a new RAM kit that AMD says is compatible. Details below.
Kingston Fury 2x 16gb - KF556C36BBEAK2-32 (4800 / 40-39-39--5600 / 36-38-38)
https://www.amd.com/en/products/processo...emory.html
After a power off swap I had to reset the BIOS by jumping the clear CMOS pins, because it was showing CPU/DRAM fail LEDs. After the memory training, it booted normally. SFC came back clean. After 1 COD Match, the computer reset again.
Event Viewer and Reliability Monitor still read the same. I did check all of the cables and the capacitors. but I have not had the chance to remove the motherboard and finely comb though everything. I wondering if this issue is software and not hardware, but there is nothing on this computer besides steam and some generic apps. The only thing nonstandard was the windows install. The install was a unattended install of windows. Link and info below.
(
https://schneegans.de/windows/unattend-generator/
)
View: https://www.youtube.com/watch?v=VapEEf4k...berCPUTech
I plan to buy more thermal paste in order to remove the CPU to check the pins and reseat the CPU.
ADD. note:
I am American but currently live in Japan and the language barrier makes it hard to get help. Additionally, as previously stated, the other people online do not seem to have a good resolution to this problem, even with manufacture support. This is why I am reaching out to those much smarter than me in this forum.
B
BlueStar_LH
02-03-2023, 10:57 PM #11

I purchased a new RAM kit that AMD says is compatible. Details below.
Kingston Fury 2x 16gb - KF556C36BBEAK2-32 (4800 / 40-39-39--5600 / 36-38-38)
https://www.amd.com/en/products/processo...emory.html
After a power off swap I had to reset the BIOS by jumping the clear CMOS pins, because it was showing CPU/DRAM fail LEDs. After the memory training, it booted normally. SFC came back clean. After 1 COD Match, the computer reset again.
Event Viewer and Reliability Monitor still read the same. I did check all of the cables and the capacitors. but I have not had the chance to remove the motherboard and finely comb though everything. I wondering if this issue is software and not hardware, but there is nothing on this computer besides steam and some generic apps. The only thing nonstandard was the windows install. The install was a unattended install of windows. Link and info below.
(
https://schneegans.de/windows/unattend-generator/
)
View: https://www.youtube.com/watch?v=VapEEf4k...berCPUTech
I plan to buy more thermal paste in order to remove the CPU to check the pins and reseat the CPU.
ADD. note:
I am American but currently live in Japan and the language barrier makes it hard to get help. Additionally, as previously stated, the other people online do not seem to have a good resolution to this problem, even with manufacture support. This is why I am reaching out to those much smarter than me in this forum.

S
Sheeeeeppp
Junior Member
16
02-10-2023, 01:20 AM
#12
Hey everyone,
It took some time but I fixed the problem. I bought a new motherboard, changed only the necessary parts, and it still crashed. So I had to replace the graphics card. After about four days, I haven’t seen any issues. I’ve also swapped the GPU with a friend’s system, which also crashed there.
In short, something seems wrong with my GPU. It’s still under warranty, so I’m contacting Gigabyte to return it for repair.
Thanks to all of you for your help in solving this issue.
S
Sheeeeeppp
02-10-2023, 01:20 AM #12

Hey everyone,
It took some time but I fixed the problem. I bought a new motherboard, changed only the necessary parts, and it still crashed. So I had to replace the graphics card. After about four days, I haven’t seen any issues. I’ve also swapped the GPU with a friend’s system, which also crashed there.
In short, something seems wrong with my GPU. It’s still under warranty, so I’m contacting Gigabyte to return it for repair.
Thanks to all of you for your help in solving this issue.

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