Question ASUS TUF I5 GEN 11 RTX 3050
Question ASUS TUF I5 GEN 11 RTX 3050
I just purchased a new gaming laptop from ASUS TUF GAMING F15 FX506HC - I5-11400H 8G 512G RTX 3050 144Hz W10 OHS.
I’m experiencing some issues, but I’m not sure if they’re serious.
I notice a slight spark when the laptop is plugged in, especially at 80–120 fps on Valorant and Dota 2 (low).
My memory usage stays above 50% even when unplugged.
The movement of my laptop feels sluggish (like trying to open the Start menu with the Windows key).
Is this normal? Or is there a problem with my device?
Thank you in advance.
This, if true, covers the essential information required to recognize a problem. If you truly sense "current" and it's not just static electricity but real, continuous flow, then the device is faulty and should be returned. Any further issues are probably linked to the cause of this sensation.
It doesn't cause pain, but touching the back of my monitor gives me a slight vibration. I think it's electricity since it only occurred when I placed my foot on the floor.
Well, "vibration" isn't equivalent to current or "electrical". The sensation you experience is probably caused by the CPU or GPU fans operating, or the spinning platter on the hard drive if it's an HDD instead of an SSD, though more likely it's just fan/cooler movement. At least, THAT is the most likely explanation at this point.
If there are any steps mentioned here that you haven't completed yet, it would be wise to do so simply to confirm you've already taken action and rule out other possibilities.
First,
Make sure your motherboard is running the most recent BIOS version. If not, update it. This addresses a significant number of issues even when newer releases don't explicitly mention graphics card or hardware compatibility improvements. They rarely list every modification upon posting a new BIOS, but updating remains beneficial in many scenarios.
Second,
Visit the official product page for your motherboard or laptop model on the manufacturer's site. Download and apply the latest driver updates for the chipset, storage controllers, audio, and network adapters. Don't skip installing newer drivers just because you assume they're irrelevant to your issue. A single device's driver can impact all connected devices, and an unstable driver can cause broader OS problems. Drivers aren't released randomly; each update serves a purpose. For chipset drivers, use the version from the manufacturer if it's newer than what the developer lists. If Intel or AMD has a newer chipset driver, adopt that one. Similarly, for BIOS updates, choose the latest available unless your motherboard explicitly states compatibility with an older version.
If you have additional hardware not covered by the motherboard drivers, check the support page for that component and install any newer drivers available.
Third,
Verify that your memory is operating at the advertised speed within the BIOS. You may need to set it to XMP profiles. Ensure the memory is installed in the correct slots and that dual-channel operation is enabled—this can be confirmed with tools like CPU-Z by reviewing the Memory and SPD sections. For modern dual-channel motherboards (over the past decade), dual-channel slots should be A2 (DDR4_1) or B2 (DDR4_2), positioned as the second and fourth slots from the CPU socket, except on boards with only two slots, where the correct slot is A1 or DDR4_1. With two modules, this is straightforward; with one module, install it in the A1 or DDR4_1 position.
Fourth,
Perform a clean installation of your graphics card drivers. Even if you believe you've already installed the latest versions, a thorough clean install often yields better results than simply updating existing drivers. Using the Display Driver Uninstaller tool is highly recommended due to its high success rate. If you've ever installed both Nvidia and AMD cards, run DDU twice: once for the old driver set and again for the current drivers. This ensures compatibility across all your hardware.
Lastly,
If you haven't performed a clean Windows install before, upgraded from an older OS version to Windows 10, or experienced multiple major updates (or have installed questionable software—especially pirated content)—it may be wise to consider a fresh Windows installation. If you're using a Windows version from a previous system and didn't reinstall after upgrading, a clean install is almost certainly necessary before exploring other fixes.