Question about the Player problem following a move to a different home?

F5F Stay Refreshed Software General Software Question about the Player problem following a move to a different home?

Question about the Player problem following a move to a different home?

Question about the Player problem following a move to a different home?

Z

ZethPlays
Member

195

01-17-2023, 07:46 AM

#1

I'm experiencing an issue with my PotPlayer media player after relocating. I removed my graphics card and cooler during the move, and after reassembling the computer, the app stopped functioning properly. It starts slowly, lacks audio, and video freezes after roughly 20 seconds. The audio works in other applications, but videos play fine in VLC and Windows Media Player. I've tried reinstalling PotPlayer and its codecs without success. What might be causing this problem?

Z

ZethPlays

01-17-2023, 07:46 AM #1

I'm experiencing an issue with my PotPlayer media player after relocating. I removed my graphics card and cooler during the move, and after reassembling the computer, the app stopped functioning properly. It starts slowly, lacks audio, and video freezes after roughly 20 seconds. The audio works in other applications, but videos play fine in VLC and Windows Media Player. I've tried reinstalling PotPlayer and its codecs without success. What might be causing this problem?

C

Christopherlaw
Junior Member

12

01-17-2023, 10:04 AM

#2

Have you considered changing the position of your GPU? You might also want to re-seat your RAM during the process.

C

Christopherlaw

01-17-2023, 10:04 AM #2

Have you considered changing the position of your GPU? You might also want to re-seat your RAM during the process.

T

Tugger01
Junior Member

21

01-19-2023, 03:06 AM

#3

I just tried both options again. No success. The issue remains unchanged.

T

Tugger01

01-19-2023, 03:06 AM #3

I just tried both options again. No success. The issue remains unchanged.

D

diamondguy4h
Junior Member

1

01-26-2023, 12:02 PM

#4

If PotPlayer fails, check Reliability History/Monitor and Event Viewer. These tools might record any error codes, warnings, or informational events that occurred prior to or during the failures.

D

diamondguy4h

01-26-2023, 12:02 PM #4

If PotPlayer fails, check Reliability History/Monitor and Event Viewer. These tools might record any error codes, warnings, or informational events that occurred prior to or during the failures.

B

babaganoosh8
Junior Member

17

02-14-2023, 02:53 AM

#5

If it functioned before the relocation and ceased after the move—especially given the hardware likely experienced shaking, vibration, along with the removal of the GPU and cooler—I believe a hardware problem is more probable than a software issue.
The concern lies in the audio behavior; it remains consistent across other applications. Perhaps adjusting the sound ports slightly and inspecting for loose connections could help identify the cause.

B

babaganoosh8

02-14-2023, 02:53 AM #5

If it functioned before the relocation and ceased after the move—especially given the hardware likely experienced shaking, vibration, along with the removal of the GPU and cooler—I believe a hardware problem is more probable than a software issue.
The concern lies in the audio behavior; it remains consistent across other applications. Perhaps adjusting the sound ports slightly and inspecting for loose connections could help identify the cause.