F5F Stay Refreshed Hardware Desktop Question about Ryzen 3700x not working on channel A

Question about Ryzen 3700x not working on channel A

Question about Ryzen 3700x not working on channel A

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P
pocio77
Posting Freak
783
09-18-2020, 02:17 PM
#1
Hi,
I own a PC equipped with a Ryzen 3700x and a Soyo b450m motherboard. The latter performed well with the Ryzen 5 2600, but after purchasing the 3700x it caused issues in the first RAM slot (only two slots available). When I inserted my RAM stick, the computer failed to initialize and just spun the fans. The second slot worked fine. I previously had a CPU with damaged VSS pins (confirmed via pinout reference), but replacing them didn’t resolve the problem. I also owned a motherboard with a b550 chipset that had the same issue, so it seems the problem lies with the CPU itself. I’ve experimented with adjusting RAM settings in BIOS and voltages, but without sufficient expertise it’s unclear what else to try. What steps could I take next?
P
pocio77
09-18-2020, 02:17 PM #1

Hi,
I own a PC equipped with a Ryzen 3700x and a Soyo b450m motherboard. The latter performed well with the Ryzen 5 2600, but after purchasing the 3700x it caused issues in the first RAM slot (only two slots available). When I inserted my RAM stick, the computer failed to initialize and just spun the fans. The second slot worked fine. I previously had a CPU with damaged VSS pins (confirmed via pinout reference), but replacing them didn’t resolve the problem. I also owned a motherboard with a b550 chipset that had the same issue, so it seems the problem lies with the CPU itself. I’ve experimented with adjusting RAM settings in BIOS and voltages, but without sufficient expertise it’s unclear what else to try. What steps could I take next?

R
Rubenpvp
Junior Member
47
09-18-2020, 03:08 PM
#2
Could you clarify what you mean by "replace with a fully functional CPU"?
R
Rubenpvp
09-18-2020, 03:08 PM #2

Could you clarify what you mean by "replace with a fully functional CPU"?

C
Cutie_Kitcat
Senior Member
644
09-19-2020, 03:55 AM
#3
I have a setup with the Ryzen 5 7500f, but due to the recent increase in RAM prices I'm limited to 3700x. I'm curious what others here might suggest or offer, especially since someone with a similar CPU issue could share their experience.
C
Cutie_Kitcat
09-19-2020, 03:55 AM #3

I have a setup with the Ryzen 5 7500f, but due to the recent increase in RAM prices I'm limited to 3700x. I'm curious what others here might suggest or offer, especially since someone with a similar CPU issue could share their experience.

I
Ipod984
Senior Member
707
09-19-2020, 12:34 PM
#4
To be honest, I wasn't aiming to be sarcastic. It seems the CPU isn't working properly. You really can't repair it. The only solution is to swap it out.
I
Ipod984
09-19-2020, 12:34 PM #4

To be honest, I wasn't aiming to be sarcastic. It seems the CPU isn't working properly. You really can't repair it. The only solution is to swap it out.

M
Mordeckahi
Junior Member
7
09-22-2020, 07:57 AM
#5
Thank you for your responses. I understand it's simpler to state that the replacement is the sole choice, given the constraints, but I remain curious about potential alternatives.
M
Mordeckahi
09-22-2020, 07:57 AM #5

Thank you for your responses. I understand it's simpler to state that the replacement is the sole choice, given the constraints, but I remain curious about potential alternatives.

L
Leyhaya
Posting Freak
801
10-01-2020, 03:47 PM
#6
The only feasible choice is to stick with a single channel or switch the CPU.
There’s no way to reprogram the CPU or adjust its operation, and altering the BIOS won’t fix the problem.
Although CPUs have some built-in redundancy, it appears yours is affected so one memory channel isn’t working.
Repairing the soldered pins won’t fix the core damage.
Best of luck.
L
Leyhaya
10-01-2020, 03:47 PM #6

The only feasible choice is to stick with a single channel or switch the CPU.
There’s no way to reprogram the CPU or adjust its operation, and altering the BIOS won’t fix the problem.
Although CPUs have some built-in redundancy, it appears yours is affected so one memory channel isn’t working.
Repairing the soldered pins won’t fix the core damage.
Best of luck.

T
Titqnium
Junior Member
21
10-01-2020, 04:03 PM
#7
There is no user-level solution available, either through soldering or adjusting software settings.
T
Titqnium
10-01-2020, 04:03 PM #7

There is no user-level solution available, either through soldering or adjusting software settings.

F
Flo541
Junior Member
10
10-01-2020, 05:10 PM
#8
More likely
you have misidentified cpu pinout and​
have not properly fixed missing pins.​

Other possible option is - cpu memory controller has been damaged in some way (overclocking, excessive voltages),
that only single memory channel is operational.
There's no fix in this situation.
F
Flo541
10-01-2020, 05:10 PM #8

More likely
you have misidentified cpu pinout and​
have not properly fixed missing pins.​

Other possible option is - cpu memory controller has been damaged in some way (overclocking, excessive voltages),
that only single memory channel is operational.
There's no fix in this situation.

A
Ammesamme
Member
147
10-04-2020, 05:19 AM
#9
It should be accurate, but even if it isn't, they were harmed at the corners, and those are not ram pins as far as I can see. Thanks
A
Ammesamme
10-04-2020, 05:19 AM #9

It should be accurate, but even if it isn't, they were harmed at the corners, and those are not ram pins as far as I can see. Thanks

L
Lherion
Member
182
10-12-2020, 03:59 AM
#10
@Cllia
Re: "soldering...", "damaged at the corners". This might be useful if the issues can be demonstrated.
Photographs?
Please share them here via imgur (www.imgur.com > green "New post" icon).
L
Lherion
10-12-2020, 03:59 AM #10

@Cllia
Re: "soldering...", "damaged at the corners". This might be useful if the issues can be demonstrated.
Photographs?
Please share them here via imgur (www.imgur.com > green "New post" icon).

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