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Question about resetting a laptop for sale.

Question about resetting a laptop for sale.

M
MrLegal
Member
170
01-29-2016, 05:34 PM
#1
In the past with Windows 10 I had someone attempt a factory reset on a newly upgraded laptop from Windows 8, only to discover it was stuck at 'bricked' because Windows 8 no longer existed. I'm curious if this scenario still occurs today, especially since I intend to reset my device for resale and prefer it to stay with Windows 10. If anyone can confirm whether this risk remains or offer advice on protecting the operating system, I'd greatly appreciate it.
M
MrLegal
01-29-2016, 05:34 PM #1

In the past with Windows 10 I had someone attempt a factory reset on a newly upgraded laptop from Windows 8, only to discover it was stuck at 'bricked' because Windows 8 no longer existed. I'm curious if this scenario still occurs today, especially since I intend to reset my device for resale and prefer it to stay with Windows 10. If anyone can confirm whether this risk remains or offer advice on protecting the operating system, I'd greatly appreciate it.

C
Creeperman3
Senior Member
454
02-05-2016, 06:14 AM
#2
Reinstall the operating system directly. Also consider performing a drive wipe using tools like dban.
C
Creeperman3
02-05-2016, 06:14 AM #2

Reinstall the operating system directly. Also consider performing a drive wipe using tools like dban.

P
PeScA7
Member
63
02-17-2016, 02:18 PM
#3
The only issue would arise if you attempted to use the recovery partition your maker provided during assembly. A clean installation of Windows 10 via media, DVD, or USB should resolve the problem. Obtain the appropriate drivers from your laptop's manufacturer site—ensure you select the right version (64bit or 32bit). I've also tried using the "Reset Windows" feature built into Windows 10, with helpful guides available online. Good luck!
P
PeScA7
02-17-2016, 02:18 PM #3

The only issue would arise if you attempted to use the recovery partition your maker provided during assembly. A clean installation of Windows 10 via media, DVD, or USB should resolve the problem. Obtain the appropriate drivers from your laptop's manufacturer site—ensure you select the right version (64bit or 32bit). I've also tried using the "Reset Windows" feature built into Windows 10, with helpful guides available online. Good luck!