Question about random freezing and crashing?
Question about random freezing and crashing?
I've been having random freezing / crashes for years. Every time the screen will freeze and I'm able to move the mouse around for a few seconds and then completely freezes. Audio will play from whatever audio was going before the crash, video game or youtube video, for a pretty long time before it stops too. I always have to manually restart. I built this pc years ago and regularly upgrade it. This was happening with windows 10 and 11 and I think I've replaced almost every part of the computer. The timing between crashes goes between a few minutes to a few weeks. There's never a BSOD and event viewer only shows that it shut down unexpectedly.
CPU: AMD Ryzen 5 3600XT
Mainboard: MSI B450 Tomahawk Max
Memory: Corsair VENGEANCE LPX DDR4 RAM 32GB (2x16GB) 3600MHz
GPU: Radeon RX 5500 XT
SSD: WD_BLACK SN770 M.2 2280 500GB
Power Supply: EVGA 700 BQ, 80+ BRONZE 700W
Windows 11
I think the mainboard is my oldest part I don't remember if I had the issue before this part.
The GPU, memory, SSD, and power supply are all newer than the crashing issue. I think the CPU is too.
I've updated the BIOS and turned on x-amp. Currently doing the "Memory Try It!" thing and it seemed to work for a few days.
I saw something saying their audio device drivers were causing the issue, so I disabled the ones they did and that seemed to work for a few days too.
It does usually happen when there's audio playing, but it has happened when nothing was playing.
Edit: I don't seem to have any cooling issues either, nothing ever seems to get above 60C.
Thanks for any help.
Are there alternative methods to verify this without purchasing a new power supply?
It's likely the RAM issue isn't with the PSU but with the memory itself. Generally, there are problems with Corsair RAM that affect performance. To identify the precise part number and version, you'll need to check your specific system details.
I previously owned this type of memory and encountered the same problem.
Amazon link – purchased from
This was the model I used before, it also had issues.
G.SKILL Aegis 16GB (2 x 8GB) 288-Pin PC RAM DDR4 3200 (PC4 25600) Memory Kit Model F4-3200C16D-16GIS
Newegg link – bought from
it's not the wattage they claim to offer.
the real concern lies in the dependability and manufacturing standards of this model.
there are many higher-wattage options that simply can't support heavier systems, while others lack the trustworthiness needed for any setup.
you should look into the quality of power supplies and understand which ones work well in specific situations.
Tom has several articles and discussions on the subject.
using a lower-quality unit for a gaming system beyond iGPU capabilities could be risky—at best it might cause damage, and at worst lead to issues similar to what you're experiencing.
such units usually come with minimal warranty and rarely cover connected parts.
you can locate numerous Ryzen-based machines in Tom's discussions, featuring various Corsair RAM options without any problems.
I received a fresh PSU and put it in. It's 80+ Platinum. We'll monitor its performance.
as mentioned earlier, the wattage and ratings from the manufacturer aren't very significant.
this unit might still pose risks despite having an 80+ rating.
could you clarify what model or make it is?