Question about PD charging keeping the charging indicator active after disconnecting or when the laptop is turned off.
Question about PD charging keeping the charging indicator active after disconnecting or when the laptop is turned off.
I am testing a fresh 65W pd charger to power my laptop via USB-C port on my laptop that supports pd charging using a USB to USB-C cable. The laptop powers on but keeps the charging indicator lit when I shut it down or turn off the power supply, and if I disconnect the USB PD charger while Windows is running, the system bar still shows charging even though the charger is removed. However, when I connect the laptop through a USB-C hub with pd support, the charger works properly and turns off like a regular brick adapter would. What could be wrong to fix or adjust?
The laptop model is [make], the model is [model], and the SKU is [SKU]. I'm checking for any pending BIOS updates. Regarding your operating system, if you're using Windows 10 or 11, please verify it's current. For the adapter issue, I can guide you through updating BIOS settings and troubleshooting the power connection. Also, feel free to share a link to any aftermarket parts if needed.