Question About PC Shutdowns (Need Assistance)
Question About PC Shutdowns (Need Assistance)
Welcome to the forums and a joyful New Year to everyone! Could you share your BIOS version for your motherboard? When these shutdowns occur, monitor the temperatures with HWInfo. I've reset all settings to their defaults, but nothing seems to resolve the problem. At least try enabling X.M.P and check if that makes a difference. Regarding X.M.P, according to the memory specs page:
https://www.corsair.com/us/en/p/mem...-b...-techspecs
they indicate compatibility with Intel's 13th Gen platform. If this applies to you, I'd recommend considering a dual-channel RAM kit featuring AMD's E.X.P.O. Advertised on it.
What operating system are you using? Was the OS originally installed from an older build? If the installation was done cleanly after assembling your system, did you install the OS in offline mode?
I've kept the hardware information consistent while adjusting the phrasing. The system has remained active 24/7 without encountering temperatures above 80 degrees. Power fluctuations cause immediate shutdowns, making it difficult to determine if these are linked to spikes. I have XMP activated in the BIOS and am using the latest advertised BIOS version. Based on reviews, I felt confident with the RAM purchase for my setup. I'm running a brand new Windows 11 installation without any migration, and I installed it just last month.
Verify all your PSU connectors and confirm that every peripheral card (GPU) is securely attached. Check for any loose pins within the connector shells. Start the PC using its standard configuration, without overclocking, no XMP profiles, just the default setup. Observe the behavior over several days.
Thanks for the feedback, I've been using the standard settings by default for a day now. The resets are recurring. I even replaced the PSU cables thinking the pigtail to the GPU might be faulty, but I'm still experiencing frequent resets. I have another PSU coming in for testing and will update you on that. Are there any other components you'd like me to check?
I would remove the built-in graphics for a few days to check if the issue continues. Then I’d consider swapping the CPU for diagnostics. If the problem remains, I’d send the motherboard in for a return merchandise authorization.