Question about encountering an unexpected kernel mode trap during a BSOD while playing Star Citizen?
Question about encountering an unexpected kernel mode trap during a BSOD while playing Star Citizen?
I've been using SC for years and the game version I have hasn't been updated recently. However, when trying to launch it soon after the initial installer appears, the system crashes with a BSOD. Elden Ring, Helldivers, and Stellaris all function properly.
To address this issue, I've taken several steps:
- Updated Nvidia drivers
- Reinstalled Windows without updates for a week
- Removed EAC from Windows using Regedit
- Updated BIOS to the latest beta drivers
- Verified Windows files with DISM and SFC
- Disabled and reactivated Windows Defender, no other antivirus installed
- Performed a Windows memory check – no problems
- Ran the Intel Processor diagnostic tool – passed
- Completely wiped SC and reinstalled, including applying a hot patch on a different game build – still experienced BSOD
I have no further ideas on how to resolve this. Thank you in advance for your help.
5 dump files in a zip file on the drive
cpuz validation page for PC specs
Please let me know if you can provide more details or a fresh dump file. I'm open to moving the discussion elsewhere on the forum, as this seems resolved.
the ram speed appears incorrect,
cpu seems a bit warm
is my intel system current in windows?
possibly update bios to version 1.19
apply default configurations first, use the flash utility inside bios, not windows batch
https://www.evga.com/support/downlo...=BIOS&accversion=1.02&part_number=131-HE-E095
the 13th Gen Intel CPU could face stability issues,
consider replacing it directly with intel
I just updated the BIOS on their forums V1.17, which is the latest version for the classified board. The dark model has a different specification, so it matches the first post in the list.
Tried Intel Driver Assistant, but it only updated my Wi-Fi and Bluetooth. The microcode was current, though I had previously updated as the last update for the Z790 in 2023.
CPU temperature is incorrect—Open Hardware Monitor shows 36°C, while CPUZ reports 96°C at the same time, which isn’t accurate.
RAM frequency according to the BIOS is set to 3600, so it’s underclocked; they’re fine with up to 6200.
Since I just flashed the RAM, the settings are back to default, auto mode, without XMP1 or any overclocking, just for longevity.
Maybe I should return the CPU via RMA, but it’s strange only one game works and it isn’t my most demanding CPU.