F5F Stay Refreshed Hardware Desktop Question about BSODs on a brand-new PC after a fresh installation, unsure which component to return for repair?

Question about BSODs on a brand-new PC after a fresh installation, unsure which component to return for repair?

Question about BSODs on a brand-new PC after a fresh installation, unsure which component to return for repair?

M
MELISAADM
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105
06-25-2023, 02:52 AM
#1
I recently assembled a new PC last Friday and everything functioned properly. However, on Sunday it began displaying various BSODs (Memory Management, IRQ PFN list) along with hard crashes, without any recorded errors. The situation worsened progressively, making it impossible to access Windows at all. After running memtest86+, I discovered one memory stick was corrupted while the other remained intact. I removed the faulty stick, reformatted the SSD, and started installing Windows 11 from USB, but the PC continued to crash during setup. It remains highly unstable, with issues intensifying since Sunday afternoon.

None of the temperature sensors in HWMonitor reported anomalies, CrystalDiskInfo and Samsung Magician didn’t detect any problems with the SSD, and HWInfo voltages appear normal. Although I’m not an expert, I’m unsure how to resolve this further. I might need to proceed with a return for replacement or repair. Any suggestions would be appreciated—please let me know if you need any logs attached.

My system specifications are:
- CPU: AMD Ryzen 7800x3D
- Motherboard: MSI B650 Tomahawk Wifi
- RAM: Corsair Vengenance 2x16GB @ 6000MHz
- SSD: Samsung 980 Pro 2TB
- GPU: Inno3D GeForce GTX 4080
- Power Supply: Cooler Master MWE Gold 850 Fully Modular
(The GPU hasn’t been used since the latest Windows 11 installation and is still causing issues.)
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M
MELISAADM
06-25-2023, 02:52 AM #1

I recently assembled a new PC last Friday and everything functioned properly. However, on Sunday it began displaying various BSODs (Memory Management, IRQ PFN list) along with hard crashes, without any recorded errors. The situation worsened progressively, making it impossible to access Windows at all. After running memtest86+, I discovered one memory stick was corrupted while the other remained intact. I removed the faulty stick, reformatted the SSD, and started installing Windows 11 from USB, but the PC continued to crash during setup. It remains highly unstable, with issues intensifying since Sunday afternoon.

None of the temperature sensors in HWMonitor reported anomalies, CrystalDiskInfo and Samsung Magician didn’t detect any problems with the SSD, and HWInfo voltages appear normal. Although I’m not an expert, I’m unsure how to resolve this further. I might need to proceed with a return for replacement or repair. Any suggestions would be appreciated—please let me know if you need any logs attached.

My system specifications are:
- CPU: AMD Ryzen 7800x3D
- Motherboard: MSI B650 Tomahawk Wifi
- RAM: Corsair Vengenance 2x16GB @ 6000MHz
- SSD: Samsung 980 Pro 2TB
- GPU: Inno3D GeForce GTX 4080
- Power Supply: Cooler Master MWE Gold 850 Fully Modular
(The GPU hasn’t been used since the latest Windows 11 installation and is still causing issues.)

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E
ElScaRdeMexico
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86
06-25-2023, 10:40 PM
#2
Bios is current? RAM appears in the QLV list?
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E
ElScaRdeMexico
06-25-2023, 10:40 PM #2

Bios is current? RAM appears in the QLV list?

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I
iiCatherineii
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159
06-27-2023, 07:22 PM
#3
I received the newest stable BIOS update from MSI.
This specific model isn't listed in the QVL, but other CAS36 6000 Corsair Vengeance sticks might be the issue.
Could this be the cause? I'm using EXPO disabled and my RAM is at 4800MHz.
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I
iiCatherineii
06-27-2023, 07:22 PM #3

I received the newest stable BIOS update from MSI.
This specific model isn't listed in the QVL, but other CAS36 6000 Corsair Vengeance sticks might be the issue.
Could this be the cause? I'm using EXPO disabled and my RAM is at 4800MHz.

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J
justin916
Junior Member
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30
06-28-2023, 12:16 AM
#4
it's tough to determine if it's a RAM issue. try adjusting the RAM manually, for example 5600, using Windows 10, avoid using version 11 yet.
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J
justin916
06-28-2023, 12:16 AM #4

it's tough to determine if it's a RAM issue. try adjusting the RAM manually, for example 5600, using Windows 10, avoid using version 11 yet.

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Mb2race
Junior Member
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36
06-28-2023, 01:45 AM
#5
Run it at 5600mhz instead of 4800mhz, please? I'll attempt Windows 10 now, thank you! But I should mention that Windows 11 worked perfectly until it stopped functioning.
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M
Mb2race
06-28-2023, 01:45 AM #5

Run it at 5600mhz instead of 4800mhz, please? I'll attempt Windows 10 now, thank you! But I should mention that Windows 11 worked perfectly until it stopped functioning.

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A
Andrea_ruiz100
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50
06-28-2023, 04:14 AM
#6
So I got new RAM from the QVL, changed the PSU, unplugged the CPU fan RGB cables (which might have caused a short), moved the SSD, and I'm still experiencing BSODs. I don't know what to do next... (I'd really prefer not to go through RMA for the CPU or memory).
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A
Andrea_ruiz100
06-28-2023, 04:14 AM #6

So I got new RAM from the QVL, changed the PSU, unplugged the CPU fan RGB cables (which might have caused a short), moved the SSD, and I'm still experiencing BSODs. I don't know what to do next... (I'd really prefer not to go through RMA for the CPU or memory).

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