F5F Stay Refreshed Software Operating Systems Q22 H2 Update #4 Issue: The volume settings keep changing when you use the touch pad or Bluetooth gadgets.

Q22 H2 Update #4 Issue: The volume settings keep changing when you use the touch pad or Bluetooth gadgets.

Q22 H2 Update #4 Issue: The volume settings keep changing when you use the touch pad or Bluetooth gadgets.

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GameBoosh
Senior Member
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470
06-27-2026, 07:08 PM
#1
This problem has been around since Windows 11 RTM . It happens on all sorts of Windows 11 devices including Microsoft Surfacebook 2 and the questions have been asked (and never properly answered) in the following threads: https://answers.microsoft.com/en-us...co...4a1ac0d3ab https://answers.microsoft.com/en-us...ur...80ae4d058e https://answers.microsoft.com/en-us...-d...9e982d746a I have already uninstalled/reinstalled the audio drivers, Bluetooth drivers, [Microsoft] touchpad drivers, and other system drivers. I have used sfc and DISM. A clean install does nothing. It is NOT a driver issue. It is an OS issue that has been present since RTM and still in the current 22H2 Moment 4 update. I have two videos that show that the touchpad volume control works FINE when controlling normal built-in speakers . You will notice it is very smooth as it is/was on Windows 10. Then, you will see that with 2 different Bluetooth devices, the same scrolling becomes extremely fast, unstable, and unusable. This is an OS issue that needs to be fixed. I will revert back to Windows 10 (for now the third time) until it is fixed. Please let me know if you have any other KNOWN fixes for this. I doubt anything will fix it if even a clean install both w/ MS drivers AND OEM drivers does nothing to fix this bug. Videos here: View: https://youtu.be/LJiUC4n3DK4 View: https://youtu.be/6bftjMTO2To My system specs (copy/paste): Samsung Odyssey Notebook (NT850XCJ-XC716) Processor Intel® Core™ i7-10750H CPU @ 2.60GHz 2.59 GHz Installed RAM 16.0 GB Edition Windows 11 Home Version 22H2 Installed on ‎10/‎14/‎2023 OS build 22621.2428 Serial number XXXXXXX Experience Windows Feature Experience Pack 1000.22674.1000.0 Microsoft Windows 11 Home 10.0.22621 Build 22621 Microsoft Corporation SHANE-SAMSUNG SAMSUNG ELECTRONICS CO., LTD. 850XCJ x64-based PC Intel® Core™ i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s) American Megatrends Inc. P04AJK.042.230519.SH, 5/19/2023 SAMSUNG ELECTRONICS CO., LTD. NT850XCJ-Y78A
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G
GameBoosh
06-27-2026, 07:08 PM #1

This problem has been around since Windows 11 RTM . It happens on all sorts of Windows 11 devices including Microsoft Surfacebook 2 and the questions have been asked (and never properly answered) in the following threads: https://answers.microsoft.com/en-us...co...4a1ac0d3ab https://answers.microsoft.com/en-us...ur...80ae4d058e https://answers.microsoft.com/en-us...-d...9e982d746a I have already uninstalled/reinstalled the audio drivers, Bluetooth drivers, [Microsoft] touchpad drivers, and other system drivers. I have used sfc and DISM. A clean install does nothing. It is NOT a driver issue. It is an OS issue that has been present since RTM and still in the current 22H2 Moment 4 update. I have two videos that show that the touchpad volume control works FINE when controlling normal built-in speakers . You will notice it is very smooth as it is/was on Windows 10. Then, you will see that with 2 different Bluetooth devices, the same scrolling becomes extremely fast, unstable, and unusable. This is an OS issue that needs to be fixed. I will revert back to Windows 10 (for now the third time) until it is fixed. Please let me know if you have any other KNOWN fixes for this. I doubt anything will fix it if even a clean install both w/ MS drivers AND OEM drivers does nothing to fix this bug. Videos here: View: https://youtu.be/LJiUC4n3DK4 View: https://youtu.be/6bftjMTO2To My system specs (copy/paste): Samsung Odyssey Notebook (NT850XCJ-XC716) Processor Intel® Core™ i7-10750H CPU @ 2.60GHz 2.59 GHz Installed RAM 16.0 GB Edition Windows 11 Home Version 22H2 Installed on ‎10/‎14/‎2023 OS build 22621.2428 Serial number XXXXXXX Experience Windows Feature Experience Pack 1000.22674.1000.0 Microsoft Windows 11 Home 10.0.22621 Build 22621 Microsoft Corporation SHANE-SAMSUNG SAMSUNG ELECTRONICS CO., LTD. 850XCJ x64-based PC Intel® Core™ i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s) American Megatrends Inc. P04AJK.042.230519.SH, 5/19/2023 SAMSUNG ELECTRONICS CO., LTD. NT850XCJ-Y78A

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A
arlovie
Junior Member
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16
06-27-2026, 08:59 PM
#2
I don't have a laptop. I built this system about six months ago. My motherboard comes with a realtek sound card, but the default driver was really bad. It sounds like only the game sound is broken when I play games, while music sounds fine. That felt weird at first. After three months passed, realtek got a driver update on their website that fixed most of my problems for a while. Samsung seems to wait too long for updates because they seem lazy with what they do. As for Bluetooth, I had three adapters working before. My WiFi card has one built-in too. It worked for about two months after the Windows 11 update started. Then it would connect and disconnect every few seconds. I stopped using all my adapters on Windows 11 a while ago. All of them except one work fine when I use Linux now. So far, so good. Try Samsung to update your other half has a Samsung laptop and I am happy that I don't need to do it myself.
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A
arlovie
06-27-2026, 08:59 PM #2

I don't have a laptop. I built this system about six months ago. My motherboard comes with a realtek sound card, but the default driver was really bad. It sounds like only the game sound is broken when I play games, while music sounds fine. That felt weird at first. After three months passed, realtek got a driver update on their website that fixed most of my problems for a while. Samsung seems to wait too long for updates because they seem lazy with what they do. As for Bluetooth, I had three adapters working before. My WiFi card has one built-in too. It worked for about two months after the Windows 11 update started. Then it would connect and disconnect every few seconds. I stopped using all my adapters on Windows 11 a while ago. All of them except one work fine when I use Linux now. So far, so good. Try Samsung to update your other half has a Samsung laptop and I am happy that I don't need to do it myself.

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