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Q: How do I turn off fTPM 2.0 on a Windows 11 computer when the BIOS doesn't have this option?

Q: How do I turn off fTPM 2.0 on a Windows 11 computer when the BIOS doesn't have this option?

D
Deven
Member
58
10-10-2026, 05:35 AM
#1
Hey everyone! Thanks for reading along. I've been dealing with a laptop acting slow (stuttering) for about 7 months and looked everywhere for answers. Finally, I found out why: AMD and fTPM are fighting each other, which makes my gaming laggy every other minute. It's kind of funny because it slows me down when I play. Anyway, I want to fix this lol. I don't see the fTPM option on my UEFI BIOS here (see the info below). The computer says: American Megatrends International, LLC. G513QY.331, dated 2/24/2023. Who can help me find it? I'll share screenshots in this Google Doc link. Thanks again folks! I tried a few things and listed them below so we don't mess up the thread too much. If this happens, hahahaha.

Here are my steps:
1. In Powershell, I typed a command to stop TPM Auto-Provisioning, thinking it would let me turn off settings for TPM. But nothing changed, and after testing, the game still stuttered. So I turned it back on.
2. I tried turning off Secure Boot in the BIOS menu to see if that fixes the lag. Nothing happened! That means Secure Boot wasn't causing the problem.
3. I opened a Windows search box (Windows + R) and typed "tpm.msc" hoping to disable the feature, but there was no option to do that. Just refresh or clear appeared on screen. Even after testing, the stutter didn't go away.
D
Deven
10-10-2026, 05:35 AM #1

Hey everyone! Thanks for reading along. I've been dealing with a laptop acting slow (stuttering) for about 7 months and looked everywhere for answers. Finally, I found out why: AMD and fTPM are fighting each other, which makes my gaming laggy every other minute. It's kind of funny because it slows me down when I play. Anyway, I want to fix this lol. I don't see the fTPM option on my UEFI BIOS here (see the info below). The computer says: American Megatrends International, LLC. G513QY.331, dated 2/24/2023. Who can help me find it? I'll share screenshots in this Google Doc link. Thanks again folks! I tried a few things and listed them below so we don't mess up the thread too much. If this happens, hahahaha.

Here are my steps:
1. In Powershell, I typed a command to stop TPM Auto-Provisioning, thinking it would let me turn off settings for TPM. But nothing changed, and after testing, the game still stuttered. So I turned it back on.
2. I tried turning off Secure Boot in the BIOS menu to see if that fixes the lag. Nothing happened! That means Secure Boot wasn't causing the problem.
3. I opened a Windows search box (Windows + R) and typed "tpm.msc" hoping to disable the feature, but there was no option to do that. Just refresh or clear appeared on screen. Even after testing, the stutter didn't go away.

I
iSasuke_YT
Member
162
10-10-2026, 07:32 AM
#2
it seems you can't turn this off because all your drivers are already updated. even though you got the AMD chipset and GPU drivers from the ASUS website? please run some more tests to make sure it is really a TPM issue. try UserBenchmark.com and paste their link here, like https://www.userbenchmark.com/UserRun/28977730. also check Windows Integrity by opening Command Prompt as Administrator and typing DISM /Online /Cleanup-Image /RestoreHealth using this link: https://www.lifewire.com/how-to-open-an-...pt-2618088. then try a clean boot with this guide: https://answers.microsoft.com/en-us...em...5b60477a93. check your memory using memtest.org and if you have one, put a bootable USB flash drive for it to use the usb autoinstaller tool on this page: https://support.microsoft.com/en-us/help...in-windows. finally, test your hard drive for errors with the manufacturer's tool and update its firmware if you can do that.
I
iSasuke_YT
10-10-2026, 07:32 AM #2

it seems you can't turn this off because all your drivers are already updated. even though you got the AMD chipset and GPU drivers from the ASUS website? please run some more tests to make sure it is really a TPM issue. try UserBenchmark.com and paste their link here, like https://www.userbenchmark.com/UserRun/28977730. also check Windows Integrity by opening Command Prompt as Administrator and typing DISM /Online /Cleanup-Image /RestoreHealth using this link: https://www.lifewire.com/how-to-open-an-...pt-2618088. then try a clean boot with this guide: https://answers.microsoft.com/en-us...em...5b60477a93. check your memory using memtest.org and if you have one, put a bootable USB flash drive for it to use the usb autoinstaller tool on this page: https://support.microsoft.com/en-us/help...in-windows. finally, test your hard drive for errors with the manufacturer's tool and update its firmware if you can do that.

A
avn815
Member
70
10-15-2026, 08:50 PM
#3
Thanks for your quick reply, Helpstar! Here is the link: https://www.userbenchmark.com/UserRun/67209591
A
avn815
10-15-2026, 08:50 PM #3

Thanks for your quick reply, Helpstar! Here is the link: https://www.userbenchmark.com/UserRun/67209591

M
Matt12326
Junior Member
3
10-18-2026, 11:14 AM
#4
The Windows message told me that restoring things finished, and it was 100 percent done.
M
Matt12326
10-18-2026, 11:14 AM #4

The Windows message told me that restoring things finished, and it was 100 percent done.

K
Krumbzz
Junior Member
18
10-19-2026, 05:26 AM
#5
did you spot any mistakes or fix them? maybe you picked a bad computer card to play video games and are wondering if your game computer is working properly.
K
Krumbzz
10-19-2026, 05:26 AM #5

did you spot any mistakes or fix them? maybe you picked a bad computer card to play video games and are wondering if your game computer is working properly.

R
Reltzy
Member
111
10-19-2026, 10:19 AM
#6
negative.
R
Reltzy
10-19-2026, 10:19 AM #6

negative.

X
xIsoxGaming
Member
211
10-26-2026, 07:39 AM
#7
Let's take a little longer. I'm doing some checks.
X
xIsoxGaming
10-26-2026, 07:39 AM #7

Let's take a little longer. I'm doing some checks.

S
SeedyplaysMC
Junior Member
44
10-26-2026, 04:34 PM
#8
Im in the middle of the Memory test. This one is taking awhile haha. 30m so far. Anywho, no errors as of yet. The userbenchmark link u sent, I was so confused as per the results lol. Some of the things seemed to be missing. Or maybe there’s something I’m missing…?
S
SeedyplaysMC
10-26-2026, 04:34 PM #8

Im in the middle of the Memory test. This one is taking awhile haha. 30m so far. Anywho, no errors as of yet. The userbenchmark link u sent, I was so confused as per the results lol. Some of the things seemed to be missing. Or maybe there’s something I’m missing…?