F5F Stay Refreshed Hardware Desktop PSU Killing my SSD ?

PSU Killing my SSD ?

PSU Killing my SSD ?

J
jamez22205
Junior Member
11
04-03-2021, 09:39 PM
#1
Hello everyone.
My PC configuration is as follows:
MB : ASUS ROG Crosshair X870E Hero (new)
RAM : 2x48 GB RAM DDR5 6000MHz (new)
PSU : Corsair RM1000x (3 months old)
SSD : Samsung 990 Pro - 6 months old (on RMA now), Samsung 980 (as replacement, 3 weeks old for now)
GPU : ASUS Prime RTX 5080 (new)
CPU Cooler : Arctic Liquid Freezer 360 AIO (new)
My issue seems to be related to the PSU, but I’m unsure if it’s the power supply or something else. The problem began about 3 weeks ago, after I ran a virus check or archived my PC. It froze completely, and after a hard reset, the SSD disappeared. After turning off the PC and restarting, the SSD became bootable again and visible in BIOS. After switching to a new PSU (Corsair RM1000x) three months ago, I think it’s unlikely the two SSDs would be damaged, but I’m not sure. The same problem occurs even with the newer Samsung 980 SSD, which is only three weeks old as a replacement. The situation changes slightly each time.
I’m worried the PSU might be failing soon or is already on its way out. Unfortunately, I can’t help myself—this seems to be my main concern.
How can I check? I have another PC, but I don’t have much time to experiment with it. The problem isn’t consistent every time.
Temperatures are normal everywhere (MB, CPU, VRM, GPU, RAM).
Everything is working fine (Windows 11, games, etc.).
I tried plugging in all cables again and double-checked they were fully connected.
I’m not sure what to do next.
J
jamez22205
04-03-2021, 09:39 PM #1

Hello everyone.
My PC configuration is as follows:
MB : ASUS ROG Crosshair X870E Hero (new)
RAM : 2x48 GB RAM DDR5 6000MHz (new)
PSU : Corsair RM1000x (3 months old)
SSD : Samsung 990 Pro - 6 months old (on RMA now), Samsung 980 (as replacement, 3 weeks old for now)
GPU : ASUS Prime RTX 5080 (new)
CPU Cooler : Arctic Liquid Freezer 360 AIO (new)
My issue seems to be related to the PSU, but I’m unsure if it’s the power supply or something else. The problem began about 3 weeks ago, after I ran a virus check or archived my PC. It froze completely, and after a hard reset, the SSD disappeared. After turning off the PC and restarting, the SSD became bootable again and visible in BIOS. After switching to a new PSU (Corsair RM1000x) three months ago, I think it’s unlikely the two SSDs would be damaged, but I’m not sure. The same problem occurs even with the newer Samsung 980 SSD, which is only three weeks old as a replacement. The situation changes slightly each time.
I’m worried the PSU might be failing soon or is already on its way out. Unfortunately, I can’t help myself—this seems to be my main concern.
How can I check? I have another PC, but I don’t have much time to experiment with it. The problem isn’t consistent every time.
Temperatures are normal everywhere (MB, CPU, VRM, GPU, RAM).
Everything is working fine (Windows 11, games, etc.).
I tried plugging in all cables again and double-checked they were fully connected.
I’m not sure what to do next.

H
hhwroy
Member
50
04-03-2021, 10:38 PM
#2
It's likely you received faulty SSDs from a defective batch. You might want to review this; https://www.reddit.com/r/buildapc/commen...s_it_okay/
Regarding updates, confirm you're using the latest firmware via Samsung's Magician App. BIOS version for your motherboard?
How can I verify it?
I could use a PSU tester, such as the one from PassMark, though they aren't inexpensive.
I have another PC, but I don’t have much time to experiment with it elsewhere.
If your PSU is suspected of damaging hardware, I wouldn’t connect it to another system.
Moved this thread from the Components section to the Systems section.
H
hhwroy
04-03-2021, 10:38 PM #2

It's likely you received faulty SSDs from a defective batch. You might want to review this; https://www.reddit.com/r/buildapc/commen...s_it_okay/
Regarding updates, confirm you're using the latest firmware via Samsung's Magician App. BIOS version for your motherboard?
How can I verify it?
I could use a PSU tester, such as the one from PassMark, though they aren't inexpensive.
I have another PC, but I don’t have much time to experiment with it elsewhere.
If your PSU is suspected of damaging hardware, I wouldn’t connect it to another system.
Moved this thread from the Components section to the Systems section.

K
Kieluch
Junior Member
31
04-04-2021, 12:35 AM
#3
Sorry for the mistake in the post section.
My bio is up to date for my MoBo (1401, just installed).
The firmware I'm using is the latest on this device, and it also works with the 990 Pro with the latest updates. I plan to check Reddit, but I might try OCCT for PSU testing.
It seems I might be unlucky with these models (980) and 990 Pro—being on RMA could help... But other users report similar issues with SSDs or other parts. Could it be a PSU problem?
K
Kieluch
04-04-2021, 12:35 AM #3

Sorry for the mistake in the post section.
My bio is up to date for my MoBo (1401, just installed).
The firmware I'm using is the latest on this device, and it also works with the 990 Pro with the latest updates. I plan to check Reddit, but I might try OCCT for PSU testing.
It seems I might be unlucky with these models (980) and 990 Pro—being on RMA could help... But other users report similar issues with SSDs or other parts. Could it be a PSU problem?

L
Lockster767
Junior Member
5
04-04-2021, 09:19 PM
#4
You might want to try different utility tools like AIDA or HWiNFO to examine the voltage levels of the 3-volt and 1.8-volt lines, which are commonly used by M.2 devices. I experienced an issue where my computer would restart unexpectedly when an HDD was under stress due to a 5-volt line dropping more than 10 percent below its expected value. Any deviation greater than or less than 10 percent from the standard for any line could point to a power supply problem.
L
Lockster767
04-04-2021, 09:19 PM #4

You might want to try different utility tools like AIDA or HWiNFO to examine the voltage levels of the 3-volt and 1.8-volt lines, which are commonly used by M.2 devices. I experienced an issue where my computer would restart unexpectedly when an HDD was under stress due to a 5-volt line dropping more than 10 percent below its expected value. Any deviation greater than or less than 10 percent from the standard for any line could point to a power supply problem.

F
FieryExile_
Member
231
04-05-2021, 01:11 PM
#5
Thank you for the details, I will review it.
F
FieryExile_
04-05-2021, 01:11 PM #5

Thank you for the details, I will review it.

J
joseraulbello
Member
68
04-10-2021, 02:48 PM
#6
It seems everything is fine. I'm not sure about that.
J
joseraulbello
04-10-2021, 02:48 PM #6

It seems everything is fine. I'm not sure about that.