PSU caused damage to the motherboard's 24-pin connectors, specifically the 2-pin ones.
PSU caused damage to the motherboard's 24-pin connectors, specifically the 2-pin ones.
Hey everyone! I woke up one morning and the computer was off. When I tried to turn it on, nothing showed on the screen. After checking, I found that the 2 pins on the 24+4 PIN connector were badly damaged—one was completely melted. The 24 pin connector on the motherboard also looked scorched. Could this be fixed? Can I replace a 20+4 pin cable and a 24 pin connector, or is this something unusual for my setup? And does this kind of issue happen often?
It could be your motherboard damaged leading to excessive power draw, or the power supply unit might have failed. The board may function or it may not. If possible, using an alternative PSU for testing—such as asking friends or visiting nearby repair services—would be my suggestion.
RMA if possible. start with the PSU and see if they will comp the mobo. Unlikely, but possible. Then talk to mobo manucaturer and see if they will replace. There is a chance your CPU is also fried.
Here are the details you asked about:
The +12V connectors are listed. When the system stopped working, you were likely using it for mining operations. The power supply model is included in the system specifications.