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Problems with audio following the mainboard and CPU installation

Problems with audio following the mainboard and CPU installation

S
S4NP3I
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06-19-2024, 04:48 AM
#1
Over the last three days, with minimal sleep, I’ve been working on fixing an issue with my PC. Three days back I swapped my B350 board for a Ryzen 5 1600 with a B550 board and a Ryzen 5 5500. A brief note: Both the B550 board and the CPU are from my sister’s old system, which she no longer uses. The main problem is audio distortion, sometimes with delayed sound in games. My sister had no issues, and I didn’t have any problems with my components. The severity varies—Spotify and GTA V feel weaker, but sudden alerts or song changes always cause noticeable issues. The worst case was Fallout 76, where the crackling persisted and sounded heavily delayed. Here’s a summary of what I’ve done. I’m certain I missed several steps not listed here.

OS level: Clean Win 11 install, tried six times with fresh media to eliminate errors. Updated drivers, reinstalled, and tested without them. Checked audio settings in both Win and Realtek. Conducted latency tests—no issues found.

Hardware level: Tested all audio options—USB headsets, 3.5mm headphones, Bluetooth. Fully disassembled the PC and rebuilt each part. Inspected every cable, unplugged unused devices, and ensured everything was secure. Temperatures were stable with no performance drops or crashes.

Bios level: Used the latest BIOS version. Downgraded BIOS settings. Adjusted CMOS, enabled XMP, set PCIe versions. Changed RAM speeds. An unusual step: removed all four RAM DIMMs and replaced one 8GB DIMM; performance improved noticeably—distortion lessened, and in some games it almost disappeared. Testing each RAM individually confirmed the same result. However, inserting a second DIMM caused the issue to reappear. I also tried different channels (A and B).
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S
S4NP3I
06-19-2024, 04:48 AM #1

Over the last three days, with minimal sleep, I’ve been working on fixing an issue with my PC. Three days back I swapped my B350 board for a Ryzen 5 1600 with a B550 board and a Ryzen 5 5500. A brief note: Both the B550 board and the CPU are from my sister’s old system, which she no longer uses. The main problem is audio distortion, sometimes with delayed sound in games. My sister had no issues, and I didn’t have any problems with my components. The severity varies—Spotify and GTA V feel weaker, but sudden alerts or song changes always cause noticeable issues. The worst case was Fallout 76, where the crackling persisted and sounded heavily delayed. Here’s a summary of what I’ve done. I’m certain I missed several steps not listed here.

OS level: Clean Win 11 install, tried six times with fresh media to eliminate errors. Updated drivers, reinstalled, and tested without them. Checked audio settings in both Win and Realtek. Conducted latency tests—no issues found.

Hardware level: Tested all audio options—USB headsets, 3.5mm headphones, Bluetooth. Fully disassembled the PC and rebuilt each part. Inspected every cable, unplugged unused devices, and ensured everything was secure. Temperatures were stable with no performance drops or crashes.

Bios level: Used the latest BIOS version. Downgraded BIOS settings. Adjusted CMOS, enabled XMP, set PCIe versions. Changed RAM speeds. An unusual step: removed all four RAM DIMMs and replaced one 8GB DIMM; performance improved noticeably—distortion lessened, and in some games it almost disappeared. Testing each RAM individually confirmed the same result. However, inserting a second DIMM caused the issue to reappear. I also tried different channels (A and B).

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T
tamemarco
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06-19-2024, 04:48 AM
#2
I don't have any straightforward ideas, but you might want to test a Linux distribution on a live USB to eliminate software issues. On the hardware side, it seems like there could be an isolation problem. Under certain conditions, the noise increases. It feels like the CPU or motherboard might be involved, though no certainty either way. Try running the 1600 and see if the issue persists. That could point more toward the motherboard in my less experienced view. Troubleshooting is tough—take a rest.
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T
tamemarco
06-19-2024, 04:48 AM #2

I don't have any straightforward ideas, but you might want to test a Linux distribution on a live USB to eliminate software issues. On the hardware side, it seems like there could be an isolation problem. Under certain conditions, the noise increases. It feels like the CPU or motherboard might be involved, though no certainty either way. Try running the 1600 and see if the issue persists. That could point more toward the motherboard in my less experienced view. Troubleshooting is tough—take a rest.

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