Problem with USB3 connection on Elgato FaceCam.
Problem with USB3 connection on Elgato FaceCam.
01-22-2019, 10:38 AM
I'm just trying to stream Apex Legends!
I own an Aorus X570s Elite AX with BIOS f4. I recently connected my Elgato FaceCam and see it in Camera Manager, but it fails to load with the camera hub. It displays a message saying "initialising camera engine" and getting stuck. I've tested various USB ports and confirmed I'm using a USB 3 port. Privacy settings are enabled for apps. Some suggest updating BIOS might help. If this is the only solution, should I replace this webcam? I don't want to risk a BIOS update just for this one. If it doesn't work, which camera will? Please assist me I'm just trying to stream Apex Legends!