F5F Stay Refreshed Software PC Gaming Problem with the new PC not waking from sleep and occasionally showing the VGA light during startup.

Problem with the new PC not waking from sleep and occasionally showing the VGA light during startup.

Problem with the new PC not waking from sleep and occasionally showing the VGA light during startup.

I
iTzDrVansPT
Member
165
11-26-2022, 06:00 PM
#1
Hello, I just built a new PC in September and up until the start of November, it was running fine. Now all of a sudden, when I put it to sleep, and try to start it up again, all the lights come on, the fans start spinning , but the monitors never come on and it never actually wakes up. After a few minutes it will shut itself down and restart.
As a bandaid fix for now, I have disabled sleep mode and stopped using it. However, when I shut my PC down and then boot it back up, there is a 50% chance that it gets stuck in the VGA light and forces me to hard reset and initiate a boot failure.
I am at my wits end trying to figure out whats going on. The only thing I did before this started happening was update my bios to its latest NON-beta version (z790 Aero G version F9). Can anyone give me an idea on whats happening to my PC? At the moment I just feel like I am cursed or something.
PC specs:
19-13900k
RTX 4090 OC Gigabyte Aero
2x 32GB G.skill DDR5 6400hz
z790 Aero G mobo
3x monitors (two monitors + sensor panel)
Windows 11 Home
I
iTzDrVansPT
11-26-2022, 06:00 PM #1

Hello, I just built a new PC in September and up until the start of November, it was running fine. Now all of a sudden, when I put it to sleep, and try to start it up again, all the lights come on, the fans start spinning , but the monitors never come on and it never actually wakes up. After a few minutes it will shut itself down and restart.
As a bandaid fix for now, I have disabled sleep mode and stopped using it. However, when I shut my PC down and then boot it back up, there is a 50% chance that it gets stuck in the VGA light and forces me to hard reset and initiate a boot failure.
I am at my wits end trying to figure out whats going on. The only thing I did before this started happening was update my bios to its latest NON-beta version (z790 Aero G version F9). Can anyone give me an idea on whats happening to my PC? At the moment I just feel like I am cursed or something.
PC specs:
19-13900k
RTX 4090 OC Gigabyte Aero
2x 32GB G.skill DDR5 6400hz
z790 Aero G mobo
3x monitors (two monitors + sensor panel)
Windows 11 Home

S
Skater420
Member
155
11-27-2022, 09:05 AM
#2
What is your precise power supply model?
Which BIOS version is currently installed on your motherboard?
Which DIMM slots have your memory modules been placed in?
Once the system is built and Windows is installed, after not reusing a prior Windows setup from another build, did you visit the official support site for your Z790 Aero G motherboard to download and install the newest chipset drivers (Intel .inf, Intel Serial I/O, Intel HID event filter), as well as audio, LAN, WiFi, and Bluetooth drivers specifically for your board? Or are you using the standard Microsoft drivers for all integrated hardware?
S
Skater420
11-27-2022, 09:05 AM #2

What is your precise power supply model?
Which BIOS version is currently installed on your motherboard?
Which DIMM slots have your memory modules been placed in?
Once the system is built and Windows is installed, after not reusing a prior Windows setup from another build, did you visit the official support site for your Z790 Aero G motherboard to download and install the newest chipset drivers (Intel .inf, Intel Serial I/O, Intel HID event filter), as well as audio, LAN, WiFi, and Bluetooth drivers specifically for your board? Or are you using the standard Microsoft drivers for all integrated hardware?

L
lalaloopsy89
Junior Member
47
11-28-2022, 03:07 AM
#3
Ah, sorry.
PSU is Thermaltake GF3 1200W
Motherboard Bios version is F9 (Sep 19, 2023)
Ram is installed in slots A2 and B2 as recommended by my Mobos manual.
As for the chipset, I installed all of that through Gigabyte Control Center.
L
lalaloopsy89
11-28-2022, 03:07 AM #3

Ah, sorry.
PSU is Thermaltake GF3 1200W
Motherboard Bios version is F9 (Sep 19, 2023)
Ram is installed in slots A2 and B2 as recommended by my Mobos manual.
As for the chipset, I installed all of that through Gigabyte Control Center.

F
FLB1976
Member
235
12-02-2022, 09:25 PM
#4
It seems like you're dealing with several outdated or problematic tools. Most of these utilities—like Gigabyte control center, ASUS Armory crate, ASRock motherboard utility, and MSI dragon center—are generally ineffective and often lead to more issues than they fix. Many users have found that simply removing them and reinstalling everything resolves the problems.

In the past, some customers reported that uninstalling these components eliminated their issues. For future reference, it's best to avoid using bundled motherboard utilities or third-party driver updaters, as they're unnecessary and frequently cause complications.

For the Intel Z790 chipset, here are the download links:
- https://download.gigabyte.com/FileL...9....44cf074171
- https://download.gigabyte.com/FileL...1....26934bb3ba
- https://download.gigabyte.com/FileL....2...689bdda3e7

Other resources include:
- Intel serial I/O: https://download.gigabyte.com/FileL...1....26934bb3ba
- Intel HID even filter: https://download.gigabyte.com/FileL....2...689bdda3e7
- Audio chipset: https://download.gigabyte.com/FileL...93...50d421606c
- Intel LAN: https://download.gigabyte.com/FileL....1...3d184ab41e
- Intel Bluetooth: https://download.gigabyte.com/FileL...70...5c7d39386d
- Intel WiFi: https://download.gigabyte.com/FileL...00...2300199467

Your current BIOS version is adequate.

Additionally, consider turning off hibernation and hybrid sleep settings. These features have become problematic since their introduction in Windows 8.1, especially after Windows 10 was released. While they don't harm performance on all systems, they often prevent proper low-power states like standard sleep modes. This means your machine can still enter sleep but won't hibernate or use hybrid sleep—both of which are unnecessary for desktops.

To disable hibernation:
1. Open Command Prompt with admin rights (right-click Start → Command Prompt (Admin)).
2. Execute "powercfg.exe /h off" without quotes.
3. Close the command prompt window.
F
FLB1976
12-02-2022, 09:25 PM #4

It seems like you're dealing with several outdated or problematic tools. Most of these utilities—like Gigabyte control center, ASUS Armory crate, ASRock motherboard utility, and MSI dragon center—are generally ineffective and often lead to more issues than they fix. Many users have found that simply removing them and reinstalling everything resolves the problems.

In the past, some customers reported that uninstalling these components eliminated their issues. For future reference, it's best to avoid using bundled motherboard utilities or third-party driver updaters, as they're unnecessary and frequently cause complications.

For the Intel Z790 chipset, here are the download links:
- https://download.gigabyte.com/FileL...9....44cf074171
- https://download.gigabyte.com/FileL...1....26934bb3ba
- https://download.gigabyte.com/FileL....2...689bdda3e7

Other resources include:
- Intel serial I/O: https://download.gigabyte.com/FileL...1....26934bb3ba
- Intel HID even filter: https://download.gigabyte.com/FileL....2...689bdda3e7
- Audio chipset: https://download.gigabyte.com/FileL...93...50d421606c
- Intel LAN: https://download.gigabyte.com/FileL....1...3d184ab41e
- Intel Bluetooth: https://download.gigabyte.com/FileL...70...5c7d39386d
- Intel WiFi: https://download.gigabyte.com/FileL...00...2300199467

Your current BIOS version is adequate.

Additionally, consider turning off hibernation and hybrid sleep settings. These features have become problematic since their introduction in Windows 8.1, especially after Windows 10 was released. While they don't harm performance on all systems, they often prevent proper low-power states like standard sleep modes. This means your machine can still enter sleep but won't hibernate or use hybrid sleep—both of which are unnecessary for desktops.

To disable hibernation:
1. Open Command Prompt with admin rights (right-click Start → Command Prompt (Admin)).
2. Execute "powercfg.exe /h off" without quotes.
3. Close the command prompt window.

L
livtheviking
Posting Freak
846
12-04-2022, 04:44 PM
#5
When installing these drivers, I frequently encounter this alert.
I wonder if it's something I should worry about.
L
livtheviking
12-04-2022, 04:44 PM #5

When installing these drivers, I frequently encounter this alert.
I wonder if it's something I should worry about.

J
jameel1702
Member
68
12-05-2022, 12:43 AM
#6
It seems you're wondering about the proper method for handling the installer. You should right-click the file (using a tool like 7zip) and choose to extract its contents into a separate folder. This way, any executable files inside the zip will be processed correctly. Avoid running the installer directly from within the compressed file. Make sure you extract it to a new folder with the same name as the original, and after installation, remove that folder and the zip file. This approach prevents issues caused by running from inside a zipped directory.
J
jameel1702
12-05-2022, 12:43 AM #6

It seems you're wondering about the proper method for handling the installer. You should right-click the file (using a tool like 7zip) and choose to extract its contents into a separate folder. This way, any executable files inside the zip will be processed correctly. Avoid running the installer directly from within the compressed file. Make sure you extract it to a new folder with the same name as the original, and after installation, remove that folder and the zip file. This approach prevents issues caused by running from inside a zipped directory.

J
JayBee757
Member
142
12-06-2022, 12:30 AM
#7
Some users experienced a popup after extracting and running from a new folder, which made me worry. I appreciate when the software checks if it was installed properly. After restarting, my boot still stalled on the VGA light and failed to load defaults. A reset helped, but now the BIOS looks different. It eventually booted normally, though I’m concerned about the ongoing VGA problem. Should I think about a full SSD reformat and a fresh Windows install if this continues? I think it might point to a hardware issue.
J
JayBee757
12-06-2022, 12:30 AM #7

Some users experienced a popup after extracting and running from a new folder, which made me worry. I appreciate when the software checks if it was installed properly. After restarting, my boot still stalled on the VGA light and failed to load defaults. A reset helped, but now the BIOS looks different. It eventually booted normally, though I’m concerned about the ongoing VGA problem. Should I think about a full SSD reformat and a fresh Windows install if this continues? I think it might point to a hardware issue.