F5F Stay Refreshed Hardware Desktop Problem with the black screen on your Elgato device.

Problem with the black screen on your Elgato device.

Problem with the black screen on your Elgato device.

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DaniilKozhuhar
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01-05-2016, 11:32 PM
#1
Hi there! I hope someone can assist with this problem, which is really frustrating. My PC sends HDMI 2.1 output through a 1:2 splitter to a TV, then to a 4K60pro MK2. The splitter uses a downscaler to 1080p at 120Hz, but Elgato doesn’t have a 4K120 capture card. On my desktop it works perfectly, but when I start a game on the PC, Elgato blackouts and nothing appears. I’ve attached the splitter link below: https://www.amazon.co.uk/dp/B0C739QQ4Q?p...ct_details
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DaniilKozhuhar
01-05-2016, 11:32 PM #1

Hi there! I hope someone can assist with this problem, which is really frustrating. My PC sends HDMI 2.1 output through a 1:2 splitter to a TV, then to a 4K60pro MK2. The splitter uses a downscaler to 1080p at 120Hz, but Elgato doesn’t have a 4K120 capture card. On my desktop it works perfectly, but when I start a game on the PC, Elgato blackouts and nothing appears. I’ve attached the splitter link below: https://www.amazon.co.uk/dp/B0C739QQ4Q?p...ct_details

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