F5F Stay Refreshed Hardware Desktop Problem with the battery on the MSI laptop (software and driver issues)

Problem with the battery on the MSI laptop (software and driver issues)

Problem with the battery on the MSI laptop (software and driver issues)

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pichaelm
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11-14-2023, 05:00 PM
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I'm uncertain if this relates to an MSI problem or a broader one. Both my gaming laptops have experienced similar issues lately. What's happening? When I close the lid after use—whether at 10%, 30%, or 80%—the battery drains completely within about 30 seconds of restarting. Hovering over the battery icon shows the percentage changes, but when I close it at any level and restart, it maintains its expected level. The battery capacity is around 52,000 mWh full charge, and health is reduced, though it still lasts over an hour for normal use. Some reports show:

- 08:15:53 Connected standby: 84% 28,796 mWh
- 08:17:34 Active: 2% 536 mWh
- 21:58:35 Connected standby: 33% 10,864 mWh
- 14:41:22 Connected standby: 32% 10,431 mWh

It seems the issue may be related to power management or driver problems. I've updated BIOS and drivers on previous machines but haven't found a fix. I'm considering a fresh install this time unless someone suggests a solution. Thanks for the details, though I suspect it might not be an i7-13620u RTX 4060 problem.
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P
pichaelm
11-14-2023, 05:00 PM #1

I'm uncertain if this relates to an MSI problem or a broader one. Both my gaming laptops have experienced similar issues lately. What's happening? When I close the lid after use—whether at 10%, 30%, or 80%—the battery drains completely within about 30 seconds of restarting. Hovering over the battery icon shows the percentage changes, but when I close it at any level and restart, it maintains its expected level. The battery capacity is around 52,000 mWh full charge, and health is reduced, though it still lasts over an hour for normal use. Some reports show:

- 08:15:53 Connected standby: 84% 28,796 mWh
- 08:17:34 Active: 2% 536 mWh
- 21:58:35 Connected standby: 33% 10,864 mWh
- 14:41:22 Connected standby: 32% 10,431 mWh

It seems the issue may be related to power management or driver problems. I've updated BIOS and drivers on previous machines but haven't found a fix. I'm considering a fresh install this time unless someone suggests a solution. Thanks for the details, though I suspect it might not be an i7-13620u RTX 4060 problem.

Reply
Reply