F5F Stay Refreshed Hardware Desktop Problem with sound card - screen flickers

Problem with sound card - screen flickers

Problem with sound card - screen flickers

C
coolman4566
Member
61
07-26-2021, 02:33 PM
#1
Hello,
I encountered a problem with my SoundblasterX G6 where all the audio quality dropped after plugging in the USB cable. After unplugging and reinserting it, the issue stopped. Later, it occurred again, but this time replugging didn't resolve it.

I've tried several solutions:
- Switching to a different USB cable (still not working often)
- Deleting audio drivers via DDU
- Removing GPU drivers with DDU

The most puzzling part was when the USB cable made contact with the soundcard, even though the cable was reversed. The monitors would flicker and freeze during this event.

I found a video explaining this: [View here](https://youtu.be/dtOK1hm8IRs). It shows that without the cable plugged in, the monitors would completely glitch when contact was made.

My setup includes the soundblaster with Creative Speakers and a Beyerdynamic DT990.
Specs: R9 5950X, RTX 3080TI.
C
coolman4566
07-26-2021, 02:33 PM #1

Hello,
I encountered a problem with my SoundblasterX G6 where all the audio quality dropped after plugging in the USB cable. After unplugging and reinserting it, the issue stopped. Later, it occurred again, but this time replugging didn't resolve it.

I've tried several solutions:
- Switching to a different USB cable (still not working often)
- Deleting audio drivers via DDU
- Removing GPU drivers with DDU

The most puzzling part was when the USB cable made contact with the soundcard, even though the cable was reversed. The monitors would flicker and freeze during this event.

I found a video explaining this: [View here](https://youtu.be/dtOK1hm8IRs). It shows that without the cable plugged in, the monitors would completely glitch when contact was made.

My setup includes the soundblaster with Creative Speakers and a Beyerdynamic DT990.
Specs: R9 5950X, RTX 3080TI.

X
xX_IceyWolf_Xx
Senior Member
629
07-26-2021, 04:19 PM
#2
When sharing a troubleshooting thread, ensure you provide complete system details. List them clearly as follows:
CPU: Motherboard: RAM: SSD/HDD: GPU: PSU: Chassis: OS (include OS version if using Windows 10) Monitor: USB hubs and cables used; BIOS version for motherboard; PSU age (make, model, wattage).
If the issue occurs only when touching the USB port without connecting it fully, it may indicate a grounding problem.
X
xX_IceyWolf_Xx
07-26-2021, 04:19 PM #2

When sharing a troubleshooting thread, ensure you provide complete system details. List them clearly as follows:
CPU: Motherboard: RAM: SSD/HDD: GPU: PSU: Chassis: OS (include OS version if using Windows 10) Monitor: USB hubs and cables used; BIOS version for motherboard; PSU age (make, model, wattage).
If the issue occurs only when touching the USB port without connecting it fully, it may indicate a grounding problem.

J
Joviverde
Junior Member
32
07-26-2021, 09:00 PM
#3
usb and monitors both use a 5V rail from the power supply, though i note the usb cable wasn't connected to the pc. usb can generate some electromagnetic interference, and unshielded monitor cables might pick it up if not properly protected. To avoid this, keep the usb cable away from the monitor cables.
J
Joviverde
07-26-2021, 09:00 PM #3

usb and monitors both use a 5V rail from the power supply, though i note the usb cable wasn't connected to the pc. usb can generate some electromagnetic interference, and unshielded monitor cables might pick it up if not properly protected. To avoid this, keep the usb cable away from the monitor cables.

T
theGmiester
Junior Member
6
07-28-2021, 09:35 PM
#4
CPU is Ryzen 9 5950x
Motherboard is Aorus Gigabyte X570 Master - F33 BIOS Version
RAM is TridentZ Gskill RGB 4000mhz
Storage is Samsung 980 m.2 SSD
Graphics card is 3080 TI FE
Power supply is Corsair RM1000X (1000watts) – quite old, all components are similar age, built PC
Case model is Lian Li O11 Dynamic
Operating system is Windows 10 21H1
Display devices include one Zowie XL2546k monitor and another Zowie XL2411Z
T
theGmiester
07-28-2021, 09:35 PM #4

CPU is Ryzen 9 5950x
Motherboard is Aorus Gigabyte X570 Master - F33 BIOS Version
RAM is TridentZ Gskill RGB 4000mhz
Storage is Samsung 980 m.2 SSD
Graphics card is 3080 TI FE
Power supply is Corsair RM1000X (1000watts) – quite old, all components are similar age, built PC
Case model is Lian Li O11 Dynamic
Operating system is Windows 10 21H1
Display devices include one Zowie XL2546k monitor and another Zowie XL2411Z

R
russellron
Junior Member
41
08-11-2021, 09:37 AM
#5
The graphical issue isn't lasting, I was just checking if it's worth addressing or keeping as is. It didn't seem too serious, but I'm not sure what to do next.
R
russellron
08-11-2021, 09:37 AM #5

The graphical issue isn't lasting, I was just checking if it's worth addressing or keeping as is. It didn't seem too serious, but I'm not sure what to do next.