F5F Stay Refreshed Power Users Networks Problem with slow Wi-Fi or Ethernet link Connectivity issues are occurring Check speed and stability of your network

Problem with slow Wi-Fi or Ethernet link Connectivity issues are occurring Check speed and stability of your network

Problem with slow Wi-Fi or Ethernet link Connectivity issues are occurring Check speed and stability of your network

C
centdix
Member
156
05-25-2016, 01:08 AM
#1
I understand your situation with the HP laptop. It seems the built-in Realtek Wi-Fi only works on the 2.4GHz band, but you have 5G available at home. You're getting up to 50Mbps download and 16Mbps upload when connected to Wi-Fi, but up to 16Mbps when using 5G. After installing the Asus AC53 Nano adapter on 5G, the speed drops even further. With a 300 Mbps internet plan from Shaw, you're probably expecting much better performance. Could you check if your router supports dual-band 5G and see if switching bands helps? Also, ensure the adapter is properly connected and firmware is up to date.
C
centdix
05-25-2016, 01:08 AM #1

I understand your situation with the HP laptop. It seems the built-in Realtek Wi-Fi only works on the 2.4GHz band, but you have 5G available at home. You're getting up to 50Mbps download and 16Mbps upload when connected to Wi-Fi, but up to 16Mbps when using 5G. After installing the Asus AC53 Nano adapter on 5G, the speed drops even further. With a 300 Mbps internet plan from Shaw, you're probably expecting much better performance. Could you check if your router supports dual-band 5G and see if switching bands helps? Also, ensure the adapter is properly connected and firmware is up to date.

Z
Zoe783
Member
180
05-25-2016, 01:40 AM
#2
I’m confused about how this ASUS AC53-Nano (AC-1200) can promise up to 867Mbps wirelessly while being a USB 2.0 adapter. USB 2.0 was only 480Mbps previously, so why would it claim higher speeds? It seems odd that the device’s capabilities don’t match its physical limitations. Also, I’m unsure what speed units you’re referring to—Mbps versus MBps—and whether Shaw’s promises are realistic given the hardware. What actual speeds do you see when testing directly on a wired connection at sites like DSLReports or SpeedTest.net? Who is providing the internet service in your home? Is it a device from Shaw or another router connected to their network?
Z
Zoe783
05-25-2016, 01:40 AM #2

I’m confused about how this ASUS AC53-Nano (AC-1200) can promise up to 867Mbps wirelessly while being a USB 2.0 adapter. USB 2.0 was only 480Mbps previously, so why would it claim higher speeds? It seems odd that the device’s capabilities don’t match its physical limitations. Also, I’m unsure what speed units you’re referring to—Mbps versus MBps—and whether Shaw’s promises are realistic given the hardware. What actual speeds do you see when testing directly on a wired connection at sites like DSLReports or SpeedTest.net? Who is providing the internet service in your home? Is it a device from Shaw or another router connected to their network?

I
Infallity
Senior Member
379
05-25-2016, 08:44 AM
#3
The internet connects via a modem/router from Shaw through a network, rated at Mbps. On the device, Wi-Fi shows 13Mbps while wired delivers up to 50Mbps for downloads and a steady 16Mbps upload on both links, verified by Ookla. Shaw claims 300Mbps. My phone connects just under that speed when using home Wi-Fi.
I
Infallity
05-25-2016, 08:44 AM #3

The internet connects via a modem/router from Shaw through a network, rated at Mbps. On the device, Wi-Fi shows 13Mbps while wired delivers up to 50Mbps for downloads and a steady 16Mbps upload on both links, verified by Ookla. Shaw claims 300Mbps. My phone connects just under that speed when using home Wi-Fi.

K
Killerman1834
Posting Freak
885
05-25-2016, 09:09 AM
#4
What is the model and make of this gadget? Are you connecting with a CAT5e or superior Ethernet cable? Is the connection recognized as gigabit speed? Does your laptop’s network card handle 10/100/1000Mbps? So your phone can reach nearly maximum performance via the Shaw device’s Wi-Fi?
K
Killerman1834
05-25-2016, 09:09 AM #4

What is the model and make of this gadget? Are you connecting with a CAT5e or superior Ethernet cable? Is the connection recognized as gigabit speed? Does your laptop’s network card handle 10/100/1000Mbps? So your phone can reach nearly maximum performance via the Shaw device’s Wi-Fi?

P
pocio77
Posting Freak
783
05-25-2016, 10:46 AM
#5
The device is a Hitron modem/router. I’m uncertain about reaching 1 gigabit speed. I don’t know if the current cable supports Cat5e, so I might test another one.
P
pocio77
05-25-2016, 10:46 AM #5

The device is a Hitron modem/router. I’m uncertain about reaching 1 gigabit speed. I don’t know if the current cable supports Cat5e, so I might test another one.